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Samsung GT-I6410BOAVGR troubleshooting, Try this to solve the problem, your service provider

Models: GT-I6410BOAATL GT-I6410ZKAVD2 GT-I6410BOAVD2

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troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code	Try this to solve the problem:

When the phone lock feature is Password enabled, you must enter the

Code	Try this to solve the problem:
	Your SIM or USIM card is blocked,
	usually as a result of entering your
PUK	PIN incorrectly several times. You
	must enter the PUK supplied by
	your service provider.

password you set for the device.

When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the PIN lock menu.

	When you access a menu
	requiring the PIN2, you must enter
PIN2	the PIN2 supplied with the SIM or
	USIM card. For details, contact
	your service provider.

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Samsung GT-I6410BOAVGR troubleshooting, Try this to solve the problem, your service provider, When you access a menu, PIN2

Contents

Vodafone 360 Samsung M1 user manualusing this manual Read me firstInstructional icons Copyrights and trademarks communication contentsintroducing your device getting started with your deviceadditional programs settingstroubleshooting mediaUnpack introducing your deviceThe rear of your device includes the following keys and features Device layoutintroducing your device The front of your device includes the following keys and featuresSignal strength GPRS network connected EDGE network connected Turn the device on and off press and hold Activate Sleep modeAccess People view Switch between list view and tile view Access Apps view Switch between list view and grid viewNew voicemail message New email message Call diverting activated Alarm activated New text message SMS New multimedia message MMSRoaming outside of normal service area Radio on Bluetooth activated Connected to PC Memory card inserted Battery power levelInstall the SIM or USIM card and battery getting started with your deviceAssemble and prepare your device If the device is on, press and hold to turn it off getting started with your deviceTo install the SIM or USIM card and battery 1. Remove the battery covergetting started with your device Charge the batterygetting started with your device Insert a memory card optionalgetting started with your device Turn your device on and offLock or unlock the touch screen and keys Activate the Silent profileDisable wireless functions Use the touch screengetting started with your device getting started with your device Drag your finger up or down to scroll throughvertical lists horizontal listsApps view Switch your device’s modesPeople view Timeline viewRemove downloaded applications Access applicationsOpen applications Change the location of an application icongetting started with your device Open the status barDownload applications from Shop Enter textChange the case Insert a space Enter text using the qwerty keyboardEnter text using the virtual keypad Icon FunctionChange the display theme colour Customise your deviceChange the phone profile Select a wallpaper for the idle screenSearch for data Lock your devicegetting started with your device Calling Make a callcommunication View and dial missed calls Adjust the volumeUse the speakerphone feature Answer a callDial a second call Call an international numberCall a number from Contacts Hold a call or retrieve a held callcommunication Text and multimedia messagesMake a multiparty call conference call Send a text messagecommunication VoicemailsSend a multimedia message View text or multimedia messagesTo launch the chat application, press → Chat Email messagesChat To launch the email application, press → EmailDownload music files from Music Shop mediaMusic Add music files to your devicePause playback Resume playback Activate Shuffle modePlay music files Create a playlistCamera Change the shooting mode Change the scene modeChange the camera settings Switch to camcorder Change the resolution optionCapture videos Adjust the brightness View captured photosChange the recording mode Change the camera settings Switch to camera Change the resolution option Adjust the brightnessCapture photos with decorative frames Capture photos by using options preset for various scenesCapture a series of photos Capture mosaic photosmedia Capture photos in Smile shot modeGallery View a photo or videoDraw a sketch or add Create an albumEdit a photo Option FunctionCopy or move files My FilesShare photos Open a fileListen to the radio Save radio stations by automatic tuningRadio Edit file namesRecord a voice memo Set up your favourite radio station listVoice Recorder Record the radiomedia Install Samsung PC StudioPC Studio Use Samsung PC Studiopersonal productivity ContactsAdd a new contact Invite a contact to connect Import contacts from the SIM or USIM cardFind a contact Create a contact groupView an event CalendarChange the calendar view Create an eventpersonal productivity File ViewerFind a word from a document Open a file3. Enter your note with the input panel 4. When you are finished, selectUse Notes to create notes 1. Press → Notes 2. Select to create a new noteweb applications InternetBrowse a web page Add a streaming internet link Web PlayerOpen multiple pages Bookmark your favourite pagesExport RSS feeds Update and read RSS feedsPlay streaming media files Subscribe to RSS feeds3. Select a feed from the list Import RSS feeds5. Select a folder where the feed is saved and select 1. Press → RSS 2. Select → Import feed listBluetooth Turn on the Bluetooth wireless featureconnectivity Activate Remote SIM mode Search for and register a Bluetooth- enabled deviceSend data via the Bluetooth wireless feature Receive data via the Bluetooth wireless featureSet a default action for your USB connection Use Samsung PC Studioconnectivity 2. Press → Settings → Phone settings → USB setting → Mass storage Synchronise with the Windows Media PlayerCopy files to a memory card 1. Press → Settings → Phone settings → USB setting → Media playerconnectivity Use internet sharingadditional programs AlarmSet a new alarm Delete an alarmDelete a world clock World ClockCalculator Add a world clockSearch the map UnitsStopwatch MapsTo zoom in on the location you want, select . To zoom out, select Search for a specific locationGet directions to a specific destination additional programsLearn about your device settings settingsVodafone Phone profileDisplay and light Phone settingsApplication settings settingsNetwork settings Securitysettings settings Memory settingsReset settings Open source licencepassword you set for the device troubleshootingTry this to solve the problem your service providerYou forgot a PIN or PUK Your device does not show a signal no bars next to the network icontroubleshooting The device prompts you to insert the SIM cardtroubleshooting Another caller cannot hear you speakingThe sound quality of a call is poor Your device is hot to the touchtroubleshooting You cannot find a Bluetooth-enabled deviceYou cannot listen to music on a remote Bluetooth headset Your device prompts you to delete some dataindex alarmsapps view battery BluetoothGPS internet indexFM radio galleryUSIM card videos wireless modem world clockstopwatch text timeline view touch screen unitsPage The technical documentation kept at Samsung Electronics QA Lab Declaration of Conformity R&TTEGSM Mobile Phone GT-I6410 declare under our sole responsibility that the productEnglish. 03/2010. Rev Printed in KoreaWorld Wide Web Code No.GH68-28207A

troubleshooting

Code

Try this to solve the problem:

your service provider.

password you set for the device.

When you access a menu

PIN2

USIM card. For details, contact