Troubleshooting
132
ProSafe Premium 3 x 3 Dual-Band Wireless-N Access Point WNDAP620
Basic Functioning
Verify the Correct Sequence of Events at Startup
No LEDs Are Lit on the Wireless Access Point
The Active LED or the LAN LED Is Not Lit
The WLAN LED Does Not Light Up
Note: For descriptions of the LEDs, see Top Panel on page 11.

Verify the Correct Sequence of Events at Startup

After you turn on power to the wireless access point, check that the following
sequence of events occurs:
The Power/Test LED is first steady amber, then goes off, and then blinks green before
turning steady green after about 45 seconds.
The Active LED is lit or blinks green when there is Ethernet traffic.
The LAN LED indicates the LAN speed: green for 1000 Mbps, amber for 100 Mbps, and
no light for 10 Mbps.
The WLAN LED is lit or blinks green when the wireless LAN (WLAN) is ready.
If any of these conditions does not occur, see to the appropriate following section.

No LEDs Are Lit on the Wireless Access Point

It takes a few seconds for the Power LED to light up. Wait a minute and check the Power LED
status on the wireless access point. If the wireless access point has no power:
If you use a PoE switch to provide power to the wireless access point, check these
items:
Make sure that the Ethernet cable between the wireless access point and the PoE switch
is correctly connected at both ends.
Make sure that the power cord of the PoE switch is plugged into a working power outlet or
power strip.
Make sure that your PoE switch is functioning normally.