Safe Mode, Troubleshooting | Samsung GT-I9300BLACK instruction

6.Use the Volume Up/Down keys to scroll up or down, then use the Power key to make a selection.

Safe Mode

You can boot your phone into Safe Mode if you wish to troubleshoot whether or not added applications are causing problems with the device. Safe mode will only load basic system software.

1.Make sure your phone is turned off.

2.Press and hold the power key ( ) to boot up your device.

3.After the animation starts to display, press and hold the Volume Down key until the backlight turns on behind the bottom keys.

4.Press and hold the key.

When the Home screen is displayed, Safe mode is displayed in the lower left corner of the screen.

Troubleshooting

If your device has fatal errors, hangs up, or freezes, you may need to reset the device to regain functionality.

If your device is frozen and unresponsive, press and hold the Power/Lock Key for 8 to 10 seconds.

For more information, refer to “Android System Recovery” on page 14.

Getting Started

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Samsung GT-I9300BLACK user manual Safe Mode, Troubleshooting, For more information, refer to Android System Recovery on

Contents

L T E S M a R T P H O N E Disclaimer of Warranties Exclusion of Liability Intellectual PropertyOpen Source Software SGH-I747UMEnglishUCALEMWC061312F5Page Headquarters Samsung Telecommunications America STA, LLCPage How Does It Work? Table of Contents Book MultimediaMessaging 110 Connections 142Applications 158 185 Health and Safety Samsung Product Warranty Information 208213 219 Setting Up Your Phone Installing the SIM CardLift the cover up 2 and away from the phone Removing and Installing the Memory Card Installing the BatteryGently press down to secure the battery Getting Started Installing the Back Cover Installing the Memory CardRemoving the Memory Card For more information on Memory Cards, see Memory Card on Using the Travel Charger Charging a Battery Low Battery Indicator Switching the Phone On or Off Configuring your PhoneLocking and Unlocking the Touch Screen Tap Samsung account Tap Create account Creating a Samsung AccountTap the I accept all the terms above checkbox Tap Terms and conditions to read them and tap OK Setting Up Your Voice Mail Retrieving your Google Account PasswordClick on the Can’t access your account? link Creating a New Google Account Accessing Your Voice Mail Android System RecoveryDial your wireless phone number Enter your password Safe Mode TroubleshootingFor more information, refer to Android System Recovery on Android v 4.0.4, Ice Cream Sandwich Platform Features of Your Phone Front View of Your Phone External speaker allows you to hear the callerUnderstanding Your Phone Side Views of Your Phone Microphone used for noise cancellation and stereo recording 5mm Headset jack allows you to plug in headphonesRear View of Your Phone Indicator Icons Display LayoutPrimary Shortcuts Displays when updates are available for download Displays when your connection to a 4G LTE network is active Displays when your phone is connected to a PC using Kies air Application Icons Displays when GPS is active and acquiring a signal AT&T Navigator AT&T Navigator provides you with Page Page Information, refer to My Files on Page Menu Navigation Google Search BarTo search for, then tap Command Keys Tilt Using GesturesTurn over To activate motion Tilt to Zoom In and Zoom Out Locking and Unlocking the Phone Palm swipe to Screen CaptureSwipe the touch screen in any direction Navigating Through the Home Screens Home Screen OverviewHome screen will display as shown above Pressing Accessing Recently-Used Apps Navigating Using Sub-Menus Creating Shortcuts Customizing Your Home ScreenTap Task manager to go to the Task manager Adding a shortcut from the Apps Menu Adding and Removing Widgets Adding and Removing Primary ShortcutsDeleting a shortcut Adding a Widget Creating Application Folders Moving Icons in the Apps MenuAs you place the Widget into the Trash, both items turn red Tap Save Press to return to the Home screen Changing the Wallpaper Select a wallpaper and tap Set wallpaper, Done, or CancelMoving Home Screens Tap one of the following options Adding and Deleting Home Screens Press to return to the main Home screenTouch and hold the Home screen you want to delete Understanding Your Phone Clearing Notifications Notification Bar Accessing Additional Panel Functions Memory CardMounting the SD Card SD card Available Memory Status Unmounting the SD cardErasing Files from the SD card Tap Format SD card Making a Call Displaying Your Phone NumberMaking an International Call Manual Pause Dialing Correcting an Entered Number Making Emergency CallsEnding a Call Dialing a Recent Number Making a Call Using Speed Dial Tap Speed dial settingTap Change order or Remove Answering a Call Making a Call from the Address BookTap to end the call Touch and drag in any direction to answer the call Call Log Dialing Options Icon next to the number Calling Back a Missed CallCall log is displayed. Missed calls are identified by Swipe the desired missed call to the left to message Deleting a Call from the Call Log Sending a Message to a Recent CallAdding a Call to the Reject List Tap Delete Call Duration Adjusting the Call VolumeOptions During a Call In-Call Options Placing a Call on Hold Headset connects to a Bluetooth headset Way Calling Multi-Party Calling Switching Between CallsTo end a specific call Tap Putting Number on hold to put the first call on hold Phone to adjust the volume While in an active call, it is possible to enableSpeakerphone feature Speakerphone is activated Switching off the Microphone Mute Call SettingsBluetooth headset Searching for a Number in Address Book Set reject messages Call rejectionCall alert Call answering/ending In-call sound EQ settings Accessory settings for callIncrease volume in pocket Auto screen off during calls Using Fixed Dialing Numbers Additional settingsCall forwarding Enabling FDN Voicemail settings Voicemail serviceChanging the PIN2 Code Managing the FDN List Vibrate TTY ModeHearing aids Accounts Use Internet calling Use Internet calling Text Input Methods Entering Text Using the Samsung KeyboardThere are two text input methods available Google Voice typing allows you to enter text by speaking Sym symbol, and emoticon keys Using ABC ModeAvailable Text Input modes are Sym and Abc Key Predictive Text Using Symbol/Numeric ModeTo turn Predictive Text on or off, tap from Keypad, then tap the ON/OFF slider, located to the right Samsung Keyboard Settings Tap Select input method Tap Google voice typingContinue typing your message. Tap to send Synchronizing your AT&T Address Book AT&T Address Book Activation Saving a Number from the Home screen Adding a New ContactYour phone is synchronized Your Contact list is displayed Tap Save to save the new contact Editing an Existing Contact Using ContactsAdding Pauses to Contact Numbers Dialing or Messaging from Address Book Tap the contact you wish to call or message Finding an Address Book Entry Joining Contact Information Joining Contacts Marking a Contact as Default Synchronizing AccountsUnjoining a Contact Options in Address Book Address Book OptionsSync Now Accounts are synchronized Options at Selected Contact Screen GroupsAdding a Contact to a Group Tap Add to group Creating a New Group Removing a Contact From a GroupEditing a Caller Group Press Remove member Managing Address Book Contacts Address Book FavoritesAdding Favorites to your Address Book Copying Contacts to the SIM Card Deleting Contacts from the SIM card Copying Contacts to the PhoneTap Done to copy Selected numbers are copied SIM Management Tap Delete Contacts from SIM Settings Tap Service numbers Using the Service Dialing Numbers Media Hub Using Media HubSamsung app to run At the warning prompt, tap OK Tap Home Media Hub Media Hub Notices Media will be stored in the My Media folderMultimedia Playing Music Music PlayerMusic Player Options Tap Music Player Music Player Settings Using PlaylistsPress Settings Creating a Playlist Adding Music to a Playlist Google Play MusicRemoving Music from a Playlist Editing a Playlist Tap Video player Video Player Gallery Play MoviesPress for additional options Tap Gallery Viewing Pictures Viewing VideosSpeed Using the Camera CameraTaking Photos Charger on Camera OptionsImage Viewer Settings Beauty adjusts the contrast to smooth facial featuresShooting mode allows you to set the shooting mode Cartoon gives your photo a cartoon look Metering allows you to set how the camera measures Or meters the light source Centre-weighted, Spot, or Matrix Using the Camcorder Viewing your PicturesShooting Video Camcorder Options Timer allows you to set a timer for how long to wait Recording mode allows you to set the recording mode Viewing your Videos Creating and Sending Messages Types of MessagesCompose Recipient or tap to select a recipient from your Contacts Message Options Semicolon then using the previous procedureOptions before composing a message Options while composing a message Adding attachments to a message Adding Additional Text Viewing New Received MessagesMessage Threads To open a threaded message follow these steps Deleting Messages Messaging SettingsMessage Search Deleting a single message thread Text message SMS settings Storage settingsMultimedia message MMS settings Push message settings Notifications settings Using EmailCreating an Email Account Creating a Corporate Email Account Using Gmail Switching Between Email AccountsCreating Additional Email Accounts Signing into Your Gmail Creating a Gmail MessageViewing a Gmail Message Google + Google TalkOther Gmail Options Your email with the Gmail account Messages App Messenger106 From the Home screen, tap Messenger ChatON Registering with the ServiceFollow the on-screen instructions to use the Messages app Enter your real name and tap OK Messaging Adding Your First Chat On Buddy Using ChatON for ChattingChat To reply to a ChatON message Deleting a single message bubble Wi-Fi Settings Accessing SettingsActivating Wi-Fi Advanced Wi-Fi Settings Activating Bluetooth Bluetooth settingsAdditional Bluetooth Settings Data Usage More Settings Airplane modeFrom the Home screen, tap Settings More settings VPN settings Kies via Wi-FiAdding a VPN Tap Add VPN network Wi-Fi hotspot Portable Wi-Fi hotspotTethering & portable hotspot USB tethering Android Beam Connecting to Portable Wi-Fi hotspot from other devicesBeam Help Nearby devices Activating Wi-Fi Direct116 Tap the OFF / on icon to turn File sharing on on Mobile networks Access Point NamesUse Packet Data Data Roaming Silent mode Sound SettingsDefault setup options Tap Network operators Tap Default setup Default notifications VolumeSystem Tone Settings Vibration intensity Display Settings Touch sounds makes a sound when you touch the screen120 Wallpaper LED IndicatorMotion 121 Power Saving Mode Tap the OFF / on icon next to Power saving to turn122 Storage BatterySD card Tap Format SD card again Memory Usage ApplicationsDownloaded 124 Accounts and Sync Running ServicesSynchronizing Accounts Adding an Account Security Location ServicesScreen lock Removing an Account PIN Select a PIN to use for unlocking the screen Lock screen optionsActivate or deactivates various Unlock screen functions 127 Set up SIM card lock Set up/change passwordSet up/change password Owner information Device Administrators Make passwords visibleTap Set up SIM card lock Tap Device administrators Unknown sources Install from device storageTrusted Credentials Tap Unknown sources Language and Input Tap Configure input methodsClear credentials Language Google voice typing settings Samsung Keyboard settings132 Predictive Text Settings Tap Predictive text133 Save Speech SettingsText-to-speech output 134 Backup Account Backup and ResetAutomatic Restore Factory Data Reset From the Home screen, tap Settings Dock Dock SettingsDate and Time Tap Select time zone, then tap a time zone From the Home screen, tap Settings Accessibility AccessibilityTap the TalkBack option to activate the TalkBack feature 137 Developer Options Desktop Backup PasswordUSB Debugging Development Device ID User Interface Options Tap Set backup password to save the password changeApplication Options 139 About Device 140Build number displays the software, build number Tap Check for updates Software UpdateAt the Software update prompt, tap OK to continue 141 Internet Accessing the Mobile WebNavigating with the Browser Zooming in and out of the Browser Enter a URL Search the InternetDownloads displays the download history Adding and Deleting Windows Using BookmarksGoing Incognito To add a new incognito window Editing Bookmarks Adding BookmarksSaved to bookmarks will appear at the bottom Tap Edit bookmark Browser Settings Using your HistoryDeleting Bookmarks Emptying the Cookies Privacy and security Set home page Sets the current home page for the Web browser Advanced Bandwidth managementLabs About Wi-Fi Wi-FiTurning Wi-Fi On Connect to a Wi-Fi Network Manually Scan for a Wi-Fi Network Turning Wi-Fi OffWi-Fi Status Indicators Wi-Fi Advanced Settings To access the Bluetooth Settings menu Wi-Fi DirectFor more information, refer to Advanced Wi-Fi Settings on Help About Bluetooth BluetoothTurning Bluetooth On and Off To turn Bluetooth on Bluetooth Settings Bluetooth Status Indicators Pairing Bluetooth Devices To scan for Bluetooth devicesTo show received files Disconnecting a paired device Sending Contacts via BluetoothTap Bluetooth Tap OK to confirm disconnection Connecting as a Storage Device PC Connections156 Copy files from the PC to the memory card Kies airKies air On the PC pop-up, click Open device to view files 158 AllShare Play Configuring AllShare Settings ApplicationsConfirm you have already logged in to your Samsung Sharing Media via AllShare Play to a Target Device Setting Up Web StorageAbout displays application information 160 Touch and hold to select multiple files Tap your device name from the Devices listStreaming the selected files Tap Group Cast Enter the first number using the on-screen numeric keys AT&T NavigatorCalculator To access the Calendar Calendar SettingsSettings displays a list of configurable settings From any Calendar view, press Settings Clock Alarm Setting the Snooze Feature Turning Off an AlarmDeleting Alarms Alarm Delete World Clock TimerStopwatch Deleting a World Clock Entry Tap to display the Desk clock in full-screen mode From the Home screen, tap Clock TimerContacts Desk clock Downloads DeviceHelpFlipboard Tap the Other Downloads tab to see all other downloads Kies air GmailLatitude Meters Applications Latitude Options Sharing your Location with FriendsTap a contact or enter an email address and tap Add friends To view the map, tap MAP View Maps Enabling a Location SourceFeedback allows you to send feedback to Google Messages Using MapsFrom the Home screen, tap Maps 172 My Files MessagingFrom the Home screen, tap My files Following folders may display Using myAT&T Initial SetupTap Update MyAT&T Launching Navigation Settings includes the following optionsNavigation Options Select one of the following options Phone Using a Physical AddressPlaces Obtaining Driving Directions Play Music Play BooksPlay Store Tap on a business that you want to see the details for Memo Can still access the application by tapping S Memo 178Creating a New Memo Follow on the on-screen instructions Show/Hide ToolbarWriting area Add Rename allows you to rename the memo SuggestSync allows you to sync the current memo Read the terms and conditions Follow the on-screen download and installation instructions SettingsVoice Search Settings the following settings are available Saved. Tap Cancel to cancel the recording without savingVoice Recorder 182 YPmobile YouTubeTapping Sign Tap the Find a business nearby! field From the Home screen, tap YPmobile Information before using your mobile device Exposure to Radio Frequency RF SignalsDo cell phones pose a health hazard? 185 186 Interphone Study International Cohort Study on Mobile Phone Users Cosmos Cell Phone Industry Actions187 Reduce the amount of time spent using your cell phone Reducing Exposure Hands-Free Kits and Other AccessoriesHands-Free Kits 188 189 Children and Cell Phones 190 Specific Absorption Rate SAR Certification Information Head 0.74 W/kg Body-worn 0.82 W/kg FCC Part 15 Information to UserSAR information can also be obtained at 191 Reorient or relocate the receiving antenna Smart Practices While DrivingOn the Road Off the Phone 192 193 Battery Use and Safety 194 Drop It Off Samsung Mobile Products and RecyclingMail It Or call, 877 UL Certified Travel Charger Display / Touch-Screen196 Your Location Use of Agps in Emergency Calls197 Navigation Emergency CallsTo make an emergency call Tap the key 198 Care and Maintenance 200 Responsible Listening Plaza American Drive, Suite Reston, VA Voice 800 American Academy of AudiologyStreet, S.W., Suite Patriots Plaza Building Washington, DC 201 Using Your Mobile Device Near Other Electronic Devices Operating EnvironmentImplantable Medical Devices Other Medical Devices When your Device is WetVehicles Posted Facilities 204 Restricting Childrens Access to Your Mobile Device HAC for Newer Technologies205 FCC Notice and Cautions Other Important Safety InformationFCC Notice 206 207 Standard Limited Warranty What is covered and for how long?What is not covered? Warranty Information What must you do to obtain warranty service?What are SAMSUNG’s obligations? 209 210 What are the limits on SAMSUNG’s liability? 211 What is the procedure for resolving disputes? Precautions for Transfer and Disposal Severability212 213 End User License Agreement for Software 214 215 216 217 218 Samsung Product Registration 219 AT&T Navigator Back key Battery Applications settingsBattery Use & Safety Bigger Font Bluetooth Camcorder Options Calculator Calendar Call FunctionsCamercorder Children and Cell Phones Clock 127 Contacts Cookies Group Cast Group Settings Exposure to Radio Frequency RF SignalsHealth and Safety Information Home City Emergency Calls Latitude Location services settings Lock Screen Kies via Wi-Fi LandscapeKeypad Menu Navigation Message Privacy settings Portable Wi-Fi hotspot PoweringReject list Reset Music Player Symbol/Numeric mode Synchronization settings SD Card Security settingsSystem Recovery T9 Trace Time Timer Web Widgets Wi-FiWorld Clock World clock YouTube YPmobile Yellowpages mobile