Symptoms And Solutions, Troubleshooting

troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorized service center.

Power

	Symptom	Explanation/Solution

		• The battery may not be installed in your camcorder. Insert the
		battery into the camcorder.
	The camcorder does not turn on.	• The inserted battery may be discharged.
	The camcorder does not turn on.	Charge the battery or replace it with a charged one.
		Charge the battery or replace it with a charged one.
		• If you use the AC power adaptor, make sure it is properly
		connected to a wall outlet.

		• Is “Auto Power Off” set to “5 Min”? If no button is pressed for
		about 5 minutes, the camcorder is automatically turned off (“Auto
	The power turns off automatically.	Power Off”). To disable this option, change the setting of “Auto
	The power turns off automatically.	Power Off” to “Off.” page 101
		Power Off” to “Off.” page 101
		• The battery is almost exhausted. Charge the battery or replace it
		with a charged one.

	Power cannot be turned off.	• Remove the battery or unplug the AC power adaptor, and connect
	Power cannot be turned off.	the power supply to the camcorder again before turning it on.


		• The temperature is too low.
	The battery is quickly discharged.	• The battery is not fully charged. Charge the battery again.
	The battery is quickly discharged.	• The battery has reached the end of its lifespan and cannot be

		recharged. Use another battery.

Display

	Symptom	Explanation/Solution

	The TV screen or LCD display has	• This can occur when recording or viewing a 16:9-ratio image on
	distorted images or has stripes at	a 4:3-ratio TV, or vice versa. For more details, see the display
	the top/bottom or on the left/right.	speciﬁcation. page 91

	Unknown image appears on the	• The camcorder is in Demo mode. If you do not want to see Demo
	LCD screen.	images, change the setting “Demo” to “Off.” page 105

	Unknown indicator appears on the	• A warning indicator or message appears on the screen.
	screen.	pages 136~141

	The afterimage remains on the LCD	• This occurs if you disconnect the AC power adaptor or remove the
	screen.	battery before turning the power off.

142	The image on the LCD screen looks	• Ambient light is too bright. Adjust the brightness and angle of LCD.
	dark.	• Use LCD enhancer function.