troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorized service center.

Power

Symptom

Explanation/Solution

 

 

 

• The battery may not be installed in your camcorder. Insert the

 

battery into the camcorder.

The camcorder does not turn on.

• The inserted battery may be discharged.

Charge the battery or replace it with a charged one.

 

 

• If you use the AC power adaptor, make sure it is properly

 

connected to a wall outlet.

 

 

 

• Is “Auto Power Off” set to “5 Min”? If no button is pressed for

 

about 5 minutes, the camcorder is automatically turned off (“Auto

The power turns off automatically.

Power Off”). To disable this option, change the setting of “Auto

Power Off” to “Off.” ￿page 101

 

 

• The battery is almost exhausted. Charge the battery or replace it

 

with a charged one.

 

 

Power cannot be turned off.

• Remove the battery or unplug the AC power adaptor, and connect

the power supply to the camcorder again before turning it on.

 

 

 

 

• The temperature is too low.

The battery is quickly discharged.

• The battery is not fully charged. Charge the battery again.

• The battery has reached the end of its lifespan and cannot be

 

 

recharged. Use another battery.

 

 

Display

 

Symptom

Explanation/Solution

 

 

 

 

The TV screen or LCD display has

• This can occur when recording or viewing a 16:9-ratio image on

 

distorted images or has stripes at

a 4:3-ratio TV, or vice versa. For more details, see the display

 

the top/bottom or on the left/right.

specification. ￿page 91

 

 

 

 

Unknown image appears on the

• The camcorder is in Demo mode. If you do not want to see Demo

 

LCD screen.

images, change the setting “Demo” to “Off.” ￿page 105

 

 

 

 

Unknown indicator appears on the

• A warning indicator or message appears on the screen.

 

screen.

￿pages 136~141

 

 

 

 

The afterimage remains on the LCD

• This occurs if you disconnect the AC power adaptor or remove the

 

screen.

battery before turning the power off.

 

 

 

142

The image on the LCD screen looks

• Ambient light is too bright. Adjust the brightness and angle of LCD.

 

dark.

• Use LCD enhancer function.

 

 

 

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Image 152
Samsung HMX-S15BN/XAA, HMX-S10BN/XAA manual Symptoms and Solutions, Display, 142