Connecting to a computer

Symptom

 

Explanation/Solution

 

 

 

When using the videos, a

Disconnect the USB cable from the computer and camcorder, restart the computer, then

computer does not recognise

 

reconnect it correctly.

your camcorder.

 

 

 

 

 

 

• A video codec is needed to play the file recorded on your camcorder. Install or run the built-in

 

 

edit software (Intelli-studio).

 

• Make sure you insert the connector in the correct direction, and connect the USB cable to the

Cannot play a video file

 

USB jack on your camcorder firmly.

properly on a PC.

• Disconnect the cable from the computer and camcorder, restart the computer. Reconnect it

 

 

properly.

 

• Your computer may not have the necessary performance specifications to playback a video file.

 

 

Check the recommended computer specifications.

 

 

 

• Exit the Intelli-studio application, and restart the Windows computer.

Intelli-studio does not function

Intelli-studio is not Macintosh compliant.

Set "PC Software" to "On" in the Settings menu.

properly.

According to your computer type, the Intelli-studio programme may not run automatically. In this case,

 

 

 

open the desired CD-ROM drive that has the Intelli-studio programme in My Computer and run iStudio.exe.

 

 

 

• video playback or sound may stop temporarily depending on your computer.

The image or sound on your

 

The video or sound copied to your computer is not affected.

camcorder is not played on

• If your camcorder is connected to a computer that does not support Hi-speed USB (USB2.0),

your computer properly.

 

the images or sound may not be played back correctly.

 

 

The images and sound copied to your computer are not affected.

 

 

 

• Check the system requirements to play a video. page 63

The playback screen is

• Exit all other applications running on the current computer.

If a recorded video is played on your camcorder when it is connected to a computer, the image

paused or distorted.

 

may not play smoothly, depending on the transfer speed. Please copy the file to your PC, and

 

 

 

 

then play it back.

 

 

 

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Samsung HMX-U10RP/U100RP, HMX-U10EP/U100EP, HMX-U10BP/U100BP, HMX-U10UP/U100UP user manual Connecting to a computer, Properly