troubleshooting

Adjusting the image during recording

Symptom

 

Explanation/Solution

It is out of focus.

• This camcorder has no user-adjustable focus control function.

The minimum focal length between the camcorder and the subject is 1.3m.

 

The image appears too bright or

• This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury

flickering, or changes in colour.

 

lamp. Cancel "iSCENE" to minimise these phenomena. page 42

Playback on your camcorder

 

 

 

 

 

Symptom

 

Explanation/Solution

Pressing the playback (play/pause)

• Press the Mode ( ) button to set the Play mode.

Image files recorded on another camcorder may not play on your camcorder.

button did not start playing.

Check out the memory card compatibility. page 28

 

The skip or search function does not

• If the temperature inside the camcorder is too high, it cannot function properly.

work properly.

 

Turn the camcorder off, wait for a few moments, and turn it on again.

Playback is interrupted unexpectedly.

• Check if the AC power adaptor is properly connected and stable.

You cannot hear sound when playing a

The Time Lapse REC function does not support sound.

Time Lapse recording.

 

 

Photos stored on a storage media are

• Photos recorded on other devices may not appear at actual size.

not displayed in the actual size.

 

This is not an error.

Playback on other devices (TV, etc.)

 

 

 

 

Symptom

 

Explanation/Solution

 

• Connect the audio of the component/AV to your camcorder or connected device (TV,

 

 

HD recorder, etc). (Red colour- right, White colour- left)

You cannot view the image or hear the

• The component/AV cable is not connected properly.

 

Make sure that the connection cable is connected to the proper jack. pages 73-74

sound on the connected device.

 

This camcorder provides the two-in-one component/AV cable that fits the purpose of the

 

 

 

component and the AV cable. Therefore, when using the component/AV cable, you must

 

 

check the right method for the TV output by setting the "TV Out " menu. page 60

The image does not appear on the TV.

• Set the video output signal according to the TV colour system of the connected TV.

 

page 60

 

 

The image appears distorted on TV or

• The display mode of the recorded video does not match that of playback device.

A video recorded in 16:9 wide mode should be played back on a TV or PC that

PC player.

 

supports 16:9 screen mode.

 

 

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Samsung HMX-U10UP/U100UP, HMX-U10EP/U100EP user manual Adjusting the image during recording, Playback on your camcorder