troubleshooting
Before contacting a Samsung authorised service centre, perform the following simple checks. They may save you the time and expense of an unnecessary call.
WARNING INDICATORS AND MESSAGES
Power source
Message | Icon | Informs that... | Action | |
Low Battery | - | The battery is almost | • Charge the battery or use the AC power | |
discharged. | adaptor. | |||
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Check the authenticity |
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| • Check whether the battery is authentic. | |
- | The battery cannot pass | Change to an authentic battery. | ||
of this battery | authenticity check. | • We recommended you use only genuine | ||
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| Samsung batteries in this camcorder. | |
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Storage media
Message | Icon | Informs that ... | Action |
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Insert Card |
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| There is no memory card | • Insert a memory card. |
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| inserted in the card slot. |
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| • Delete unnecessary files on the memory |
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| card. |
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Card Full |
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| There is not enough space to | • |
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| record on the memory card. | storage media and delete files. |
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| • Change to another memory card which |
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| has enough free space. |
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| The memory card has a | • Format the memory card or replace it |
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Card Error |
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| problem and the camcorder |
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| with a new one. |
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| can’t recognise it. |
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| The write protection tab on | • Release the write protection tab. |
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Card Locked |
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| an SDHC/SD card has been |
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| set to lock. |
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Not Supported Card |
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| The memory card is not | • Change to a memory card that we |
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| supported by this camcorder. | recommended. |
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Not Formatted |
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| The memory card is not | • Format the memory card using the |
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| formatted. | menu. |
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Not Supported |
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| The memory card was | • The camcorder cannot play the files because |
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| formatted by another device | it does not support the memory card’s file |
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Format |
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| and may still have images on | format. Format the card using the camcorder |
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| it. | or install and format a new card. |
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Low speed card. |
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| The memory card does | • Change the memory card to a faster |
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Please record at a | - |
| not have enough speed to | one. page 27 |
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lower resolution. |
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| record. | • Change to a lower resolution. |
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