SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.

Power

Symptom

 

Explanation/Solution

 

Charge the battery.

 

If you use an AC power adaptor, make sure it is properly

The camcorder does not turn on.

 

connected to the wall outlet.

 

Unplug the AC power adaptor, and reconnect the power supply to

 

 

the camcorder before turning it on.

 

 

 

Is “Auto Power Off” set to “5 Min”? If no button is pressed for

 

 

about 5 minutes, the camcorder automatically turns off. To disable

The power automatically turns off.

 

this option, change the setting of "Auto Power Off" to "Off."

 

page 57

 

 

 

The battery is almost discharged. Charge the battery.

 

Use the AC power adaptor.

 

 

Power cannot be turned off .

Unplug the AC power adaptor, and then reconnect the power

 

supply to the camcorder before turning it on.

 

 

The temperature is too low.

The battery is not fully charged. Recharge the battery.

The battery discharges quickly. The battery reached the end of its lifespan and cannot be

 

recharged.

 

Contact your nearest Samsung authorised service centre.

 

 

Display

 

 

 

Symptom

Explanation/Solution

 

 

The recorded image is wider or

You should check the resolution before you record.

narrower than the original image.

pages 41, 43

 

 

Unknown indicator appears on the

A warning indicator or message appears on the screen.

screen.

pages 71, 72

 

 

An after image remains on the LCD

This occurs if you disconnect the AC power adaptor before turning

screen.

the power off.

 

 

The image on the LCD screen looks

Ambient light is too bright. Adjust the brightness and angle of the

dark.

LCD.

 

 

73

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Image 79
Samsung HMX-U15LP/EDC, HMX-U15BP/EDC, HMX-U15WP/EDC, HMX-U15OP/EDC manual Symptoms and Solutions, Symptom Explanation/Solution