Multimedia Solutions

■Hunting — Multimedia endpoints can be part of a non-ACD hunt group.

■Authorization — Multimedia complexes are secured in the same way telephones on the DEFINITY ECS are. The authorizations are specified on the Class of Restriction and Class of Service forms.

■T.120 Data collaboration via the Expansion Services Module (ESM)1 — Allows sharing of PC-based applications, shared white board (a virtual chalkboard), and file transfers.

■MM Call Early Answer — The early answer capability ensures that a caller has audio connectivity prior to connection of the answering party or an announcement.

Most of these features are illustrated in Figure 11-1.

1.ESM is a protocol recognition for data conferencing.

11-4Issue 5 January 1998

555-230-024

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Lucent Technologies manual 11-4Issue 5 January 555-230-024