Industry Applications

Healthcare

The healthcare industry may include providers, insurance companies, employers, patients, researchers, pharmaceutical companies, and the government.

Healthcare administrators worldwide seek to:

— Maximize resources to reduce or contain costs

Improve response in a busy urban environment

Maximize productivity and efficiency of high-salaried professionals

Provide highly efficient service, without losing the human touch

Promote wellness and satisfaction with easy access to information within the community

Improve accessibility to specialized medical care

Maintain skills and collaborative relationships regardless of location

Maximize Resources to Reduce Costs

For individual healthcare providers, cost containment and reduction is the key to survival and growth. The rules of healthcare payment are changing, and provid- ers must keep the costs of care down without sacrificing quality.

Beyond providing quality care always an overriding concern healthcare’s primary goal is to maximize resources through efficient operation. Savings can be realized in reexamining everything from staff size and operations to the num- ber and type of rooms provided.

DEFINITY ECS can provide a variety of options to fully use available resources. It can turn the telecommunications investment into a seamless network for manag- ing and monitoring heavy call volumes and messaging, with the following results:

Communicating between locations is easier

System administration is centralized

Information can be obtained by all locations from a single source

INTUITY CONVERSANT Interactive Voice Response System can help provide the following benefits:

Contain costs with better room utilization

Efficient room management is very important in the healthcare environment. Shorter stays make it challenging to keep rooms ready for reassignment. With INTUITY CONVERSANT, when a patient is discharged,

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Lucent Technologies 555-230-024 manual Healthcare, Maximize Resources to Reduce Costs