Glossary and Abbreviations
DID
Direct Inward Dialing
digit conversion
A process used to convert specific dialed numbers into other dialed numbers.
digital
The representation of information by discrete steps. See also analog.
digital communications protocol (DCP)
A proprietary protocol used to transmit both digitized voice and digitized data over the same communications link. A DCP link is made up of two
digital data endpoints
In DEFINITY ECS, devices such as the 510D terminal or the
digital multiplexed interface (DMI)
An interface that provides connectivity between a communications system and a host computer or between two communications systems using DS1
digital signal level 0 (DS0)
A single
digital signal level 1 (DS1)
A single
digital terminal data module (DTDM)
An integrated or adjunct data module that shares with a digital telephone the same physical port for connection to a communications system. The function of a DTDM is similar to that of a PDM and MPDM in that it converts
digital-to-analog converter (DAC)
A device that converts data in digital form to the corresponding analog signals. See also
digital transmission
A mode of transmission in which information to be transmitted is first converted to digital form and then transmitted as a serial stream of pulses.
digital trunk
A circuit that carries digital voice and/or digital data in a telecommunications channel.
DIOD
Direct Inward and Outward Dialing
direct agent
A feature, accessed only via ASAI, that allows a call to be placed in a split queue but routed only to a specific agent in that split. The call receives normal ACD call treatment (for example, announcements) and is measured as an ACD call while ensuring that a particular agent answers.
Issue 5 January 1998 |