Introduction
555-230-024
1-24 Issue 5 January 1998
Inbound Call Management
DEC Computer Integrated Telephony programming library
Computer telephony integration
DEFINITY ECS uses an analog line circuit to support voice adjunct and interface
functions such as:
Loudspeaker paging
Music-on-hold
Queue status indications
Recorded announcement
External alarm inputs
DEFINITY ECS supports an auxiliary trunk interface that connects to equipme nt
supporting features such as:
Recorded announcement
Music-on-hold
Loudspeaker paging
DEFINITY ECS supports typical network interfaces such as:
Electronic Tandem Network
Distributed Communications System — over either X.25 links or ISDN
temporary signaling connections
ISDN-PRI
Telephone Connections
All signals between analog telephones and the DEFINITY ECS are in analog form
over a pair of wires. Digital DCP telephones using the Digital Communications
Protocol employ digital transmission for integrated voice and data signals and
control signals. Transmission is over a connection c onsisting of one or two pairs
of wires. Each connection supports one signaling channel and two informa tion
(voice and data) channels.
The 8400 digital telephones automatically detect whether they are plugged into a
two-wire or four-wire digital line circuit pack. The 9400 digital telephones provide
inexpensive support for two-wire installations. The 6400 digital tel ephones pro-
vide state-of-the-art features for two-wire installations. See Chapter 10, "Desktop
Solutions" for more information on telephones.
Like the digital DCP telephones, ISDN telephones transmit voice, data, a nd con-
trol signals digitally. With the ISDN telephones, the transmis sion employs the
world-wide standard BRI protocol between the DEFINITY ECS and the telephone.