Introduction

Inbound Call Management

DEC Computer Integrated Telephony programming library

Computer telephony integration

DEFINITY ECS uses an analog line circuit to support voice adjunct and interface functions such as:

Loudspeaker paging

Music-on-hold

Queue status indications

Recorded announcement

External alarm inputs

DEFINITY ECS supports an auxiliary trunk interface that connects to equipment supporting features such as:

Recorded announcement

Music-on-hold

Loudspeaker paging

DEFINITY ECS supports typical network interfaces such as:

Electronic Tandem Network

Distributed Communications System — over either X.25 links or ISDN temporary signaling connections

ISDN-PRI

Telephone Connections

All signals between analog telephones and the DEFINITY ECS are in analog form over a pair of wires. Digital DCP telephones using the Digital Communications Protocol employ digital transmission for integrated voice and data signals and control signals. Transmission is over a connection consisting of one or two pairs of wires. Each connection supports one signaling channel and two information (voice and data) channels.

The 8400 digital telephones automatically detect whether they are plugged into a two-wire or four-wire digital line circuit pack. The 9400 digital telephones provide inexpensive support for two-wire installations. The 6400 digital telephones pro- vide state-of-the-art features for two-wire installations. See Chapter 10, "Desktop Solutions" for more information on telephones.

Like the digital DCP telephones, ISDN telephones transmit voice, data, and con- trol signals digitally. With the ISDN telephones, the transmission employs the world-wide standard BRI protocol between the DEFINITY ECS and the telephone.

1-24Issue 5 January 1998

555-230-024

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Lucent Technologies 555-230-024 manual Telephone Connections