CallVisor for UNIX
1) | DEFINITY ECS | 8) | Personal Computer/ISDN Platforms |
2) | Primary Rate Interface | 9) | CallVisor ISDN Gateway |
3) | CallVisor Adjunct Switch Applications | 10) | Calling number, Called number, |
| Interface; Call monitor and control, |
| Agent extension |
| Station monitor and control |
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4) | CallVisor for UNIX | 11) | Inbound Call Management |
5) | Adjunct Switch Applications Interface; | 12) | Voice Response Applications, |
| Call events, Outbound call requests, |
| Inbound Call Management |
| Routing requests |
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6) | Conversant Voice Information System | 13) | Call Center, Office Automation |
7) | Digital Communications Protocol/Basic | 14) | Call monitor and control, Station |
| Rate Interface |
| monitor and control |
Figure 4-1. DEFINITY ECS and CallVisor Adjunct Switch Applications Interface
Issue 5 January 1998 |
