Lucent Technologies 555-230-024 manual Personal Station Access, Station Security Codes

Extended User Administration of Redirected

Calls (Telecommuting Access)

Extended User Administration of Redirected Calls (also called Telecommuting Access) allows you to change the lead call coverage path or forwarding exten- sion from any on-site or off-site location. Thus you can change the path or exten- sion from your home office, for example.

Personal Station Access

Personal Station Access allows you to transfer your telephone station prefer- ences and permissions to any other compatible telephone. This includes the def- inition of terminal buttons, abbreviated dial lists, and Class of Service and Class of Restrictions permissions. It can be used on-site or off-site (with DEFINITY Extender). This has several telecommuting applications. For example, several telecommuting employees can share the same office on different days of the week. The employees can easily and remotely make the shared telephone “theirs” for the day. Remote use requires DEFINITY Extender (described on page 7-1).

Station Security Codes

Station Security Codes protect access to telephone stations. Now these codes can be changed by the telephone users. This allows you to easily ensure protec- tion of your console features.

All of these features are described in detail in the DFEFINITY ECS R5.4 Administration and Feature Description (555-230-522) under the following feature names:

■Call Coverage

■Call Forwarding

■Extended User Administration of Redirected Calls

■Personal Station Access

■Station Security Codes

AUDIX Features for Telecommuting

The following DEFINITY (and INTUITY) AUDIX features are useful for telecommut- ing:

■Multiple Personal Greetings allow subscribers to prepare a pool of up to nine personal greetings to save time and provide more personal customer service. Separate messages can indicate the subscriber is on the phone, away from the desk, on vacation, etc. Different messages also can apply to internal, external, or after-hours calls.

555-230-024 Issue 5 January 1998 7-3