Lucent Technologies 555-230-024 Terminal Administration, Concurrent User Sessions, Host Interface

Models: 555-230-024

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System Management Solutions

Concurrent User Sessions

In order to increase the efficiency of administration and maintenance functions, the DEFINITY ECS switch accommodates multiple concurrent administration and maintenance user sessions. Three or more devices (management terminals or operation support systems) can be connected to the switch to perform adminis- tration and/or maintenance tasks simultaneously. DEFINITY ECS supports eight concurrent administration and maintenance users — five can perform concurrent administration, and three can perform concurrent maintenance. The eight con- current sessions can be in any combination of local and remote connections.

This feature increases the volume of administrative activity that can be performed in a given time period, allowing administrators to handle peak demand more effectively.

Host Interface

Host Interface, a G3-Management Applications capability, gives you direct access to data residing in the G3-Management Applications database. Using standard terminal emulation software with the XMODEM interface, you can retrieve DEFINITY ECS information to populate your own customer-developed databases.

Terminal Administration

DEFINITY ECS includes features that ease, simplify, and accelerate the adminis- tration process from a terminal.

Administration Without Hardware

Administration without hardware gives you the ability to administer station forms without specifying a port location. Administered stations will not cause alarms or errors to be generated when the station is translated but not yet installed. These station types are referred to as “phantom” stations. Phantom extensions can be used for Automatic Call Distribution Dialled-Number Identification Service. This allows a phantom extension to be administered on the switch for each call type that needs to be identified to agents. The phantom Automatic Call Distribution extension either is “call forwarded” (via an attendant console) to an Automatic Call Distribution split or has its coverage path defined to include the Automatic Call Distribution split. The name field administered for the phantom extension will identify to the Automatic Call Distribution agent which service the caller is attempting to reach, allowing the agent to properly address the caller.

Administration Without Hardware also supports the ability to store station tem- plates (models). These can later be used with the duplicate station command to implement many station forms of the same type in the switch.

14-6Issue 5 January 1998

555-230-024

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Lucent Technologies 555-230-024 manual Terminal Administration, Concurrent User Sessions, Host Interface