Basic Features
Issue 5 January 1998 A-19555-230-024
Group Paging
Allows you to make an announcement to a group of people via their speaker-
phones. The speakerphones are automatically turned on when you begin the
announcement. The recipients can listen to the message v ia the handset if they
wish, but they cannot speak to you in return.
Hold
Allows you to disconnect from a call temporarily, use your telephone for other call
purposes, and then return to the original call.
Hold — Automatic
Allows attendants and multi-function telephone user s to alternate easily between
two or more calls. For example, with automatic hold, selec tion of a second call
appearance automatically puts the active call (if any) on hold an d makes the sec-
ond call appearance active. This feature can be activated on a system- wide
basis only. When automatic hold is not activated, the depression of the s econd
call appearance would drop the first call.
Hunt Groups
A group of extensions that can handle multiple calls si multaneously to a single
phone number. For each call to the phone number, the system hunts for an avail-
able extension in the group and connects the call to that ex tension.
A hunt group is especially useful when you expect a high number of cal ls to a
particular phone number. A hunt group might consist of people trained to handle
calls on specific topics . For example, the group might be:
■A benefits department within your company
■A service department for products you sell
■A travel reservations service
■A pool of attendants
In addition, a hunt group might consist of a group of sha red telecommunications
facilities. For example, the group might be:
■A modem pool
■A group of data-line circuit ports
■A group of data modules