Lucent Technologies 555-230-024 Telephones and Workstations

Telephones and Workstations

Issue 5 January 1998 10-7555-230-024

Many other options are available. For example, a caller c an redirect a call from

the AUDIX system to an attendant. Or the caller can transfer to another extens ion

instead of leaving a message. You can even have the AUDIX automat ed atten-

dant answer all calls to the company and send calls to various extensions. In this

case, callers are instructed to enter keypad commands to dir ect the call.

With the message-waiting lamp on their telephones, employees always know

when they have messages. Messages can be retrieved in a v ariety of ways, such

as:

■Display retrieval — Users having digital telephones with displays or a

personal computer integrated with a telephone can display messages.

■Speak-to-Me — Using any touch-tone telephone, employees can dial

Speak-to-Me

and hear a synthesized voice read their messages over the

phone.

These message-retrieval options can be assigned to u sers individually.

Telephones and Workstations

A wide variety of telephones are available with DEFINITY ECS, ranging from

basic single-line telephones to sophisticated workstations that integrate voice

data, image, and video communications. Your DEFINITY ECS confi guration might

incorporate a mixture of terminal types based on the various users’ job functions.

DEFINITY ECS telephones and workstations are easy to use and attractive whi le

giving you the ability to tap into the power of the DEFINITY ECS system.

DEFINITY ECS telephones fall into three basic families — analog, Digital Commu-

nications Protocol, and BRI. These terms describe how each type of tele phone

communicates with the DEFINITY ECS switch. These families of telephones ar e

designed to accommodate the types of communications variou s users require.

All telephones have touch-tone dialing and the message -waiting lamp for notifi-

cation of messages.

Single-line telephones are an economical choice for users who do not h andle

many calls and do not use modems and fax machines ext ensively.

All signals between analog telephones and the DEFINITY ECS switch are in ana-

log form over a pair of wires. Only one incoming call can ring at a time, but the

telephone can actually handle two calls — one active and one on hol d. Depend-

ing on the particular telephone, you can alternate betwee n two calls or set up a