Hospitality Solutions
DEFINITY ECS Hospitality
Enhancements
DEFINITY ECS inherently provides some of the features of Lucent Technologies’ Guestworks server, a smaller communications server designed for the hospitality industry. Recent enhancements to DEFINITY ECS provided additional hospitality features. The primary enhancements are:
■Message Tandeming
■Dial by Name
■Dual Wakeup
■Attendant Backup
■Attendant Crisis Alert
Message Tandeming
DEFINITY ECS tandems messages between the property management system and INTUITY Lodging so the systems need not be connected to each other. The following property management system messages are tandemed:
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■guest information
■message waiting
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Attendant Backup
The Attendant Backup feature allows you to access most attendant console fea- tures from one or more
When the attendant console is busy, you can answer overflow calls from the backup telephones by pressing a button or dialing a feature access code. You can then process the calls as if you are at the attendant console. The recommended backup telephones are the Lucent Technologies Models 8434, 8410, 6408D+, 6416D+, and 6424D+.
