Manuals
/
Lucent Technologies
/
Communications
/
IP Phone
Lucent Technologies
555-230-024 manual Series Telephone
Models:
555-230-024
1
157
362
362
Download
362 pages
22.37 Kb
154
155
156
157
158
159
160
161
<
>
Install
Amortizing Replacement Costs
Standard Configurations
Data Call Setup
Definity G3 Fault Management
Digital Signal Level
Attendant Backup
Reliable/Recoverable
What is
Voice Power Unix
Page 157
Image 157
Telephones and Workstations
Figure
10-2.
9400 Series Telephone
555-230-024
Issue 5 January 1998
10-11
Page 156
Page 158
Page 157
Image 157
Page 156
Page 158
Contents
Definity
Trademarks
Contents
Industry Applications
Call Center Solutions
Computer-Telephone Integration Solutions
Mobility Solutions
Voice Processing Solutions
Multimedia Solutions
Networking Solutions
Service Upgrade Solutions
Features
Contents
Contents
Contents
Contents
Contents
Contents
Qsig
System Capacity Limits
What Is in This Book?
What Is the Purpose of This Book?
About This Book
Who Should Read This Book?
Page
How Should I Use This Book?
Trademarks and Service Marks
Conventions Used in This Book
Other References
Voice Power Unix
How Can I Make Comments About This Book?
How Can I Order Other Books?
About This Book Xxvi Issue 5 January 555-230-024
Definity Enterprise Communications Server
Introduction
Adaptable
Definity ECS Advantages
Expandable
Integrating
Reliable/Recoverable
State of the Art
Definity ECS a Global Multimedia Platform
International Capabilities
Hardware
Center Stage Switch
Processor Port Network
Expansion Port Network
Carriers and Cabinets
Compact Single-Carrier Cabinet
Compact Single-Carrier Cabinets
Shows a Compact Modular Cabinet
Compact Modular Cabinets
Shows a typical single-carrier cabinet
Single-Carrier Cabinets
Typical Cabinet Stack Four Cabinets Maximum
Shows a typical multicarrier cabinet
Multicarrier Cabinets
Standard Configurations
Standard Configurations
Center Stage Switch Configurations
Direct-Connect Configurations
Configuring for Reliability/Recoverability
Reliability and Recoverability
High Reliability
Standard Reliability
High Reliability, Directly Connected Definity ECS
High Reliability Center Stage Definity ECS
10. Critical Reliability, Directly Connected System
Critical Reliability
11. Critical Reliability Center Stage ECS System
Connections to ECS
12. Typical Definity ECS Connections
Adjunct Connections
Telephone Connections
Network Connections
Power
Remote Service
Software
Industry Applications
Higher Education
Ensure Reliable Telephone Service
Organize Course Offerings and Events
Communicate Easily with the Outside World
Coordinate Information and Services
Teach Many Students for Low Cost
Plan for Expansion and Innovation
Maximize Resources to Reduce Costs
Healthcare
Improve Response in a Busy Urban Environment
Maximize Productivity and Efficiency
Provide Highly Efficient Phone Service
Page
Improve Accessibility to Specialists
Page
Control Costs
Hospitality
Enhance Guest Services
Improve Operating Efficiency and Safety
Specialized Definity ECS Solutions
Tenant Partitioning
Financial Services
Network Regional and Global Offices
Automate Routine Transactions
Call Center
SIG Global Networking
Group Video Systems
Improve Customer Service
Wholesale Distribution
Automate or Streamline Ordering Procedures
Provide Convenient Access to Product Information
Provide Retailer Feedback to Suppliers
Page
Call Center Solutions
Automatic Call Distribution ACD
A Basic Example of Automatic Call Distribution
Page
Call Vectoring
Applications
Vector Directory Numbers and Vectors
Special Treatment for Selected Callers
Night Treatment
Off-loading of Periodic Excess Calls
Look-Ahead Interflow
Information Announcements for the Calling Party
Expert Agent Selection
Call Prompting
Logical Agent
Call Distribution Based on Skill
Direct Agent Calling
Voice Response Integration
Reason Codes
Home Agent/DEFINITY Extender
CallVisor Adjunct Switch Application Interface
CentreVu Call Management System
Basic Call Management System
CentreVu Supervisor
Call Center Summary
A Definity Call Center
On next
Call Center Summary
Call Center Solutions
Computer-Telephone Integration Solutions
Definity PC Console
Capabilities
Page
Application Programming Interface
Architecture
CallVisor for Unix
Definity ECS
CallVisor Asai Gateway
CallVisor Services
Other Vendor Products
CallVisor Asai Maintenance Services
PassageWay
PassageWay Direct Connection
Page
PassageWay Fast Call for Direct Connection
PassageWay Direct Connect Configurations
PassageWay Telephony Services
Hospitality Solutions
Definity ECS
Definity ECS Hospitality Integration
Fax Messaging
Intuity Lodging
Language Options
Additional Features
Call Accounting
Definity ECS Hospitality Enhancements
Attendant Backup
Message Tandeming
Attendant Crisis Alert
E911/CAMA Trunk
Communications with Property Management Systems
Cordless Solution
Mobility Solutions
TransTalk
Medium Range Mobility Solution
Long Range Mobility Solutions
Long Range Mobility Solutions
Forum Personal Communications Manager
Definity Wireless Business System
Page
Mobility Solutions 6Issue 5 January 555-230-024
Definity Extender
Telecommuting Solutions
Lucent Technologies TelecommuterModule
Remote Call Coverage Call Forwarding Off-Net
Definity ECS Features for Telecommuting
Audix Features for Telecommuting
Personal Station Access
Station Security Codes
Conversant Features for Telecommuting
Data Communications Capabilities
Data Management Solutions8
Data Management Features
Digital Signal Level
Digital Interfaces
Digital Multiplexed Interface
Digital Communications Protocol
ISDN-PRI
High Speed Links
Data Modules
Series Data Modules
Modems and Modem Pooling
Asynchronous Data Unit
Definity ECS Modem Pooling
Mode Code Interface
Data Management Solutions 12Issue 5 January 555-230-024
Definity Audix
Voice Processing Solutions
Definity Audix Voice Messaging System
Reliability and Security
Best Solution Worldwide
Easy Installation and Expansion
Improved Clarity
Summary of Definity Audix Features
Intuity Messaging Solutions
Intuity Message Manager
Voice Messaging Systems and Call Coverage
Intuity Conversant System
Page
Conversant Form Filler Plus
Telephone Features
Desktop Solutions10
Bridged Call Appearance
Abbreviated Dialing
Conference
Display of ISDN/PPM Charge
Integrated Directory
Integrated Announcements
Last Number Dialed
Leave Word Calling
Call Coverage
Whisper
Coverage Paths for a Manager
Typical Definity ECS Call Coverage Options
Voice Messaging and Call Coverage
Message-Retrieval Options
Telephones and Workstations
Telephones
Analog Single-Line Telephones
Isdn BRI Telephones
DCP Telephones
Telephones for the Global Marketplace
Series Telephones
555-230-024 Issue 5 January 1998
Series Telephones
Series Telephone
Quorum A-28 Conference Bridge
Teleconferencing Products
SoundStation Audioconferencing Systems
Soundstation EX with External Microphones
SoundStation EX
SoundStation
Desktop Solutions 10-16Issue 5 January 555-230-024
Multimedia complex
Multimedia Solutions11
High-Level feature description
Multimedia Call Handling
11-4Issue 5 January 555-230-024
Definity ECS Multimedia Call Handling
Multimedia Applications Server Interface
Video Products and Services
Group Video System
Page
MultiPoint Control Unit
Desktop Conferencing Systems
Arranging Conferences
Qsig Global Networking
Networking Solutions12
World Class Routing
Time of Day Routing
Network Management Features
Automatic Route Selection
Additional Network Feature Path Replacement
Automatic Alternate Routing
Look Ahead Routing
Facility Restriction Level
Generalized Route Selection
Bearer Capability Class
Remote Network Access
Public Network Call Priority
Mode of Release Control
Call Retention
Forced Disconnect
Network Interfaces and Equipment
Authorization Codes
Intrusion
Re-Ring
Tie Trunks
Local Exchange Trunks
Auxiliary Trunks
Miscellaneous Trunks
E1 Interface
Digital Interfaces
T1 Interfaces
Stratum 3 Clock
Isdn
Isdn
Definity ECS and Isdn
Isdn
Centralized Attendant Service
Main/Satellite/Tributary
Electronic Tandem Network
SDN
Definity ECS as Part of a DCS
Distributed Communications System and Isdn
Wideband Signaling
Isdn
Service Upgrade Solutions13
Amortizing Replacement Costs
Connecting to a Network
Ensuring Uninterrupted Service
Storing New Equipment
Re-training Administrators
Making Optimum Use Available Lines
Backward Compatibility
Seamless Integration
System Management Solutions
Definity ECS Management Terminal
System Management Terminal Applications
Definity G3 Management Applications
Page
Definity G3 Fault Management
Terranova ECS Administration
OneVision Enterprise Network Management Applications
System Access Interface Support
System Access
Definity G3 Proxy Agent
Administration Without Hardware
Terminal Administration
Concurrent User Sessions
Host Interface
Terminal Translation Initialization
Basic Reporting
Scheduling
Performance Measurements
Page
Page
ECS Reports Generator
Page
Call Charge Information
Call Detail Recording Features
Call Detail Recording
Call Accounting Systems
Call Detail Recording Devices
Call Accounting System Terminal
Call Accounting System for Windows
Intuity Call Accounting System
Security
Security Violation Notification
Call Restrictions
Features
Automatic Alternate Routing AAR
Automatic Routing Features
Automatic Route Selection ARS
AAR/ARS Overlap Sending
Alternate Facility Restriction Levels
AAR/ARS Partitioning
Facility Restriction Levels Traveling Class Marks
Subnet Trunking
Administered Connections
Basic Features
Administrable Language Displays
Alphanumeric Dialing
Attendant Backup Alerting
Alternate Operations Support System Alarm Number
Answer Detection
Attendant Auto-Manual Splitting
Attendant Call Waiting
Attendant Control of Trunk Group Access
Attendant Calling of Inward Restricted Stations
Attendant Console
Attendant Direct Extension Selection With Busy Lamp Field
Attendant Override of Diversion Features
Attendant Direct Trunk Group Selection
Attendant Display
Attendant Release Loop Operation
Attendant Recall
Attendant Serial Calling
Audible Message Waiting
Automatic Callback
Auto Start and Don’t Split
Automatic Circuit Assurance
Automatic Incoming Call Display
Block Collect Call
Automatic Transmission Measurement System
Bridged Call Appearance Multi-Appearance Telephone
Bridged Call Appearance Single-Line Telephone
Busy Verification of Terminals and Trunks
Bulletin Board
Call Charge Information
Call Detail Recording
Call Coverage
Call Forwarding
Code Calling Access
Class of Service
Call Park
Call Pickup
Data Call Setup
Customer-Provided Equipment Alarm
Conference Attendant
Conference Terminal
Dial Access to Attendant
Default Dialing
Data Hot Line
Data Privacy
Emergency Access to the Attendant
Dialed Number Identification Service
Extended User Administration Redirected Calls
Distinctive Ringing
Fiber Link Administration
External Device Alarming
Facility Busy Indication
Facility Test Calls
Hold Automatic
Hold
Hunt Groups
Intercept Treatment
Individual Attendant Access
Intercom Dial
Intercom Automatic
Internal Automatic Answer
Manual Originating Line Service
Loudspeaker Paging Access
Line Lockout
Listed Directory Number
Misoperation Handling
Manual signaling
Modem Pooling
Multi-Appearance Preselection and Preference
Night Service
Music-on-Hold Access
PC/PBX Connection
Power Failure Transfer
Personalized Ringing
Priority Calling
Privacy Manual Exclusion
Recall signaling
Pull Transfer
Recorded Announcements
Remote Access
Recorded Telephone Dictation Access
Ringing Abbreviated and Delayed
Restriction Controlled
Send All Calls
Telephone Self Administration
Station Hunting
Temporary Bridged Appearance
Terminating Extension Group
Timed Reminder and Attendant Timers
Transfer
Trunk Group Busy/Warning Indicators to Attendant
Transfer Outgoing Trunk to Outgoing Trunk
Trunk Flash
Trunk Identification By Attendant
Visually Impaired Attendant Service
Trunk-to-Trunk Transfer
Voice Terminal Alerting Options
Voice Message Retrieval
Voice Terminal Display
World Class Tone Detection
Call Center Features
Basic Call Management System
Automatic Call Distribution
Call Management System CMS
Call Prompting
Calling Party/Billing Number
CallVisor Adjunct-Switch Application Interface Asai
Per Call CPN Restriction
Expert Agent Selection
Direct Agent Announcement
Flexible Billing
Inbound Call Management
Look-Ahead Interflow
Intraflow and Interflow
Malicious Call Trace
Multiple Call Handling
Redirection on No Answer
Service Observing
VDN in a Coverage Path
VDN of Origin Announcement
Voice Response Integration
Hospitality Features
VuStats
Attendant Room Status
Do Not Disturb
Hospitality Services
Dual Wakeup
Room Activated Wakeup With Tones
Property Management System PMS Digit to Insert/Delete
Multimedia Features
Single-Digit Dialing and Mixed Station Numbering
Multimedia call Early Answer on vectors and stations
Multimedia data conferencing T.120 via ESM
Multimedia Call Handling
Private Networking Features
DCS Alphanumeric Display for Terminals
DCS Attendant Control of Trunk Group Access
DCS Attendant Display
DCS Automatic Callback
DCS Call Waiting
DCS Call Forwarding
DCS Distinctive Ringing
DCS Leave Word Calling
DCS Over ISDN-PRI D-channel
Extended Trunk Access
DCS Trunk Group Busy/Warning Indication
DCS With Reroute
Extension Number Portability
Private Network Access
Inter-PBX Attendant Calls
Node Number Routing
Qsig Call Offer
Qsig Call Forwarding Diversion
Qsig Call Transfer
Qsig Name and Number Identification
Qsig Manufacturers Specific Information MSI
Qsig Called/Busy Name Display
Qsig Path Replacement
Qsig Path Retention
Transit Counter
Page
DS1 Trunk Service
Trunk Group Features
Isdn General
R6 BRI Trunk Enhancements
Full Etsi Functionality
NT Qsig Peer Protocol
Automatic TEI
Layer 1 Deactivation
Facility and Non-Facility Associated Signaling
Call-by-Call Service Selection
Wideband Switching
Multiple Subscriber Number MSN Limited
Overview
System Capacity LimitsB
Multiple Offer Categories
Table B-1. Offer Category a vs. B
Abbreviated Dialing AD
System Capacity Limits
Automatic Call Distribution ACD
Next
Attendant Service
Automatic Callback Calls
Call Appearances
Call Forwarding
CallVisor Asai
Masi
External Device Alarming Expert Agent Selection EAS
Mldn
Paging
System Administration
Speech Synthesis Circuit Packs
Voice Terminals49
VuStats
555-230-024 Issue 5 January 1998 B-19
8403B default 8403B loaded with 3 CA 8410B default
References
Administration
Basic Definity ECS Documents
Definity ECS Release 6.2 Change Description, Issue 1
Installation and Maintenance
555-230-124
Definity ECS Release 6 Maintenance for R6r, Issue 2
Call Center Documents
BCS Products Security Handbook, Issue 6
CentreVu CMS
Application-Specific Documents
Definity ECS Release 6 Call Visor Asai Overview, Issue 2
Console Operations
ACD
Hospitality
Definity ECS Release 6 Hospitality Operations , Issue 4
References 10Issue 5 January 555-230-024
Numerics
GlossaryGL and Abbreviations
Adap
Accunet
ADC
ADU
ADM
AIM
Aiod
ALM-ACK
Albo
AMW
ANI
Asai
ARS
ATB
ATD
Audix
ATM
AVD
AUX
Awoh
AWG
Bcms
BCC
BCT
BER
Cacr
BTU
CAG
CARR-POW
Cama
CAS
CBC
CA-TSC
Ccis
Ccitt
CEM
Cdru
CEPT1
Cispr
CMS
Cmdr
COR
CPE
COS
CPN
CPN/BN
CSU
Csso
CTS
CWC
DCO
DCE
DCP
DCS
Diod
Did
DLC
Diva
Dldm
DMI
DOT
Doss
DPM
DPR
DXS
Dwbs
EAL
Ebcdic
EPN
EMI
Eprom
Epscs
FAC
FAT
FAS
FAX
FCC
G3-MT
G3-MA
Gptr
GRS
IAS
Hnpa
ICC
Icdos
ICD
Icht
ICI
Intercept tone
Integrated Services Digital Network Isdn
Interface
Internal call
Isdn
Inwats
IS/DTT
ISN
LAP-D
LAN
Lapd
Lata
LSU
Linl
LWC
MAC
Mapd
MAP
MA-UUI
MCC
MET
MEM
MFB
MIM
Mpdm
MOS
MS/T
MSA
Mtdm
Mssnet
MTP
MTT
NAU
Nanp
NCA/TSC
Ncoss
NPE
NPA
NQC
NSE
Osha
OQT
OSI
OSS
PCM
PBX
Pcol
Pcolg
PMS
PLS
PNA
POE
PSC
Procr
Psdn
PTC
Osig
Qppcn
RAM
RBS
RFP
REN
Rhnpa
Rinl
Rose
RSC
Sabm
SAC
SDI
Sddn
Sdlc
SDN
SSI
Spid
SSM
SSV
Sysam
SXS
Tabs
Taas
TAC
TCM
TOP
TOD
TSC
TTI
TTY
Tttn
UAP
Uart
VDN
VAR
VIS
Vlsi
WSS
WSA
ZCS
Glossary and Abbreviations GL-52Issue 5 January 555-230-024
Numerics
Index
IN-2Issue 5 January 555-230-024
555-230-024 Issue 5 January 1998 IN-3
IN-4Issue 5 January 555-230-024
555-230-024 Issue 5 January 1998 IN-5
IN-6Issue 5 January 555-230-024
555-230-024 Issue 5 January 1998 IN-7
IN-8Issue 5 January 555-230-024
555-230-024 Issue 5 January 1998 IN-9
IN-10Issue 5 January 555-230-024