Hospitality Solutions
INTUITY Lodging
Lucent Technologies INTUITY Lodging is a messaging system designed espe- cially for lodging establishments such as hotels or other lodging providers such as hospitals or colleges. The system supplies guests with electronic mailboxes that store voice or fax messages. INTUITY Lodging serves as a private answering machine for each extension.
Users are greeted with spoken prompts that guide them in pressing keypad buttons to make choices Because touch tones are not needed to leave a message for a guest, outside callers may use rotary phones.
Hotel guests can leave messages for each other without going through the attendant. For incoming calls, an attendant transfers the call to the appropriate room. If the guest does not answer the call or if the line is busy, the call is automatically transferred to the guest’s voice mailbox, where the caller can leave a voice message.
A
Calls are transferred to an attendant when any caller:
■Presses
0
at any time (for assistance)
■Leaves a
■Stays on the line after leaving a message
■Is silent when prompted to leave a message
Fax Messaging
With the Fax Messaging option, the caller can leave a fax by simply pressing a key when prompted and starting the fax transmission. The fax is stored until the guest, instructed by the system’s voice prompts, does one of the following:
■Sends it to a common printer
■Sends it to a personal printer
■Retrieves it into a portable computer
■Forwards it to another location
Guests or administrators can also send faxes to multiple locations simultaneously.
