Basic Features
Trunk Identification By Attendant
Allows an attendant or
Trunk-to-Trunk Transfer
Allows the attendant or telephone user to connect an incoming trunk call to an outgoing trunk call. This feature is particularly useful when a caller outside the system calls a user or attendant and requests a transfer to another outside num- ber. For example, a worker, away on business, can call in and have the call trans- ferred elsewhere. The system assures that incoming central office trunks without Disconnect Supervision are not transferred to outgoing trunks or other incoming central office trunks without Disconnect Supervision.
Visually Impaired Attendant Service
Provides voice feedback to a visually impaired attendant in either Italian or British English. Each voice phrase is a sequence of one or more single voiced mes- sages. This feature defines six new attendant buttons to aid visually impaired attendants:
■Visually Impaired Service Activation/Deactivation button: activates or deactivates the feature. All ringers previously disabled (for example, recall and incoming calls) become reenabled.
■Console Status button: voices whether the console is in Position Available or Position Busy state, whether the console is a night console, the status of the attendant queue, and the status of system alarms.
■Display Status button: voices what is shown on the console display. VIAS support is not available for all display features (for example,
■Last Operation button: voices the last operation performed.
■Last Voiced Message button: repeats the last voiced message.
■Direct Trunk Group Selection Status button: voices the status of an
The visually impaired attendant may use the Inspect mode to locate each button and determine the feature assigned to each without actually executing the feature.
Issue 5 January 1998 |
