Lucent Technologies 555-230-024 manual Manual signaling, Misoperation Handling, Modem Pooling

Basic Features

Manual signaling

Allows one user to signal another user. The receiving user hears a two-second ring. The signal is sent each time the button is pressed by the signaling user. The meaning of the signal is prearranged between the sender and the receiver. Man- ual Signaling is denied if the receiving telephone is already ringing from an incoming call.

Misoperation Handling

Defines how calls are handled when a misoperation occurs. A misoperation is when calls are left on hold when the controlling station goes on hook.

For example, a misoperation can occur under either of the following conditions:

■If you hang up prior to completing a feature operation (in some cases, hanging up completes the operation, as in call transfer). If, for example, you place a call on hold, begin to transfer the call, dial an invalid extension number, and then hang up, that’s a misoperation.

■When the system enters night service while attendant consoles have calls on hold.

The system administrator can alter the standard Misoperation Handling to ensure that an external caller is not left on hold indefinitely, or dropped by the system after a misoperation with no way to reach someone for help.

This feature is used only in France and Italy.

Modem Pooling

Enables switched connections between digital data endpoints (data modules) and analog data endpoints and acoustic coupled modems. Data transmission between a digital data endpoint and an analog endpoint requires a conversion since the DCP format used by the data module is not compatible with the modu- lated signals of an analog modem. A modem translates DCP format into modu- lated signals and vice versa. The Modem Pooling feature provides a set of modems for such conversions.

Multi-Appearance Preselection and Preference

Provides options for placing or answering calls on selected call appearances. Ringing Appearance Preference automatically connects you to the incoming ringing call when the user picks up the handset. Idle Appearance Preference automatically connects you to an idle appearance. Preselection allows the user to manually select an appearance. Preselection is used, for example, when you want to reconnect with a held call or activate a feature. Preselection can be used with a feature button. For example, if you press an Abbreviated Dialing button,

555-230-024 Issue 5 January 1998 A-23