Hospitality Solutions

Communications with Property

Management Systems

DEFINITY ECS exchanges guest status information (room number, call coverage path, etc.) with the property management system. There are two ways that the guest data can be encoded:

Using a combination of Binary Coded Decimal encoding and the ASCII character set

Using only the ASCII character set

As an additional GuestWorks enhancement, DEFINITY ECS can now use the newly preferred ASCII message set in addition to the mixed BCD/ASCII message set. In this way DEFINITY ECS is compatible with a wide range of property management systems: established systems that use a combination, and new systems that exclusively use ASCII.

5-8Issue 5 January 1998

555-230-024

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Lucent Technologies 555-230-024 manual Communications with Property Management Systems