Hospitality Solutions
Communications with Property
Management Systems
DEFINITY ECS exchanges guest status information (room number, call coverage path, etc.) with the property management system. There are two ways that the guest data can be encoded:
■Using a combination of Binary Coded Decimal encoding and the ASCII character set
■Using only the ASCII character set
As an additional GuestWorks enhancement, DEFINITY ECS can now use the newly preferred ASCII message set in addition to the mixed BCD/ASCII message set. In this way DEFINITY ECS is compatible with a wide range of property management systems: established systems that use a combination, and new systems that exclusively use ASCII.