Lucent Technologies 555-230-024 manual PassageWay Fast Call for Direct Connection

PassageWay

1)	2- or 4-wire DCP Port	5)	Personal Computer
2)	Auxiliary Power	6)	2-wire DCP Port
3)	DCP Telephone	7)	8411 DCP Telephone w/
			PassageWay

4)Passageway

Figure 4-2. PassageWay Direct Connect Configurations

PassageWay Fast Call for Direct Connection

PassageWay Fast Calling Feature for Direct Connection is a Windows-based application which was developed by Aurora Systems for a variety of Lucent Tech- nologies computer telephone integration platforms including PassageWay Direct Connection, PassageWay Telephony Services, and PC/Switch. The Fast Calling Feature delivers multiple computer telephone integration capabilities for Call Center and other computer users workers in your company. These capabilities include:

■Instant account information on screen (based on Calling/Called Party and/or Caller Input Identification)

■Coordinated Voice and Data Transfer

■Outbound Preview Dialling

■Inbound Call Handling Rules (user-defined call coverage)

■Personal computer-based telephony (activation of Conference, Transfer, Drop, and Hold from the personal computer)

555-230-024 Issue 5 January 1998 4-13