Features
Alternate Operations Support System Alarm
Number
Allows you to establish a second number for the system to call when an alarm- able event occurs. This feature is useful for alerting a second support organiza- tion, such as INADS or OneVision.
Answer Detection
For purposes of
■Answer Detection — A
■Network Answer Supervision — The central office (CO) sends back a signal to indicate that the far end has answered. If a call has traveled over a private network before reaching the CO, the signal is transmitted back over the private network to the originating system. This method is extremely accurate, but is not available in the United States over CO, FX, or WATS trunks.
■Answer Supervision by Timeout — You set a timer for each trunk group. If the caller is
Attendant Auto-Manual Splitting
Allows an attendant to announce a call or consult privately with the called party without being heard by the calling party on the call. It splits the calling party away so the attendant can confidentially determine if the called party can accept the call.
Attendant Backup Alerting
Notifies backup attendants that the primary attendant cannot pick up a call. It provides both audible and visual alerting to backup stations when the attendant queue reaches its queue warning level. When the queue drops below the queue warning level, alerting stops. Audible alerting also occurs when the attendant console is in night mode, regardless of the attendant queue size.
