System Management Solutions
555-230-024
14-16 Issue 5 January 1998
Call Accounting System for Windows
The Call Accounting System for Windows allows you to generate compr ehensive
and accurate accounting reports using the familiar Microsoft Windows en viron-
ment, which allows you to run several tasks at once. Detailed or summary reports
can be expressed in two or three dimensional, color charts and graphs or in text
files suitable for downloading to other applications.The opti onal toll fraud detec-
tion module allows you to detect fraudulent use of your l ong-distance services.
You can generate reports that identify:
Most frequently dialed numbers
Most expensive calls
Longest duration calls
In addition, you can search the accounting data for a great variety of informa tion,
including dialed numbers, partial numbers, dates, times, call types, depart-
ments, and calling extensions.
All this enables you to reduce telephone expenses, optim ize resources, assign
costs, and identify abuse. The Call Accounting System for Windows helps you to
clearly understand your telephone expenses and convey that unders tanding to
others.
You can define up to five levels of reporting hierarchy to w hich you can assign
costs. The system archives your data for one accounting period. A flex ible
markup capability allows service businesses to adju st call pricing for each client.
Call Accounting System for Windows can generate twenty stan dard historical or
real-time reports from as many as 100 locations. An individual system is capable
of polling different types of call detail storage units or other Call Account ing Sys-
tem for Windows systems. The remote systems forward call records an d alarms
as they are generated.
A traffic engineering option allows you to monitor tru nk usage, calling patterns,
incoming traffic, and outgoing calls by area code. This allows you to an alyze
trends summarizing how your equipment is being used.
Call Accounting System for windows is widely compatible and requires little
maintenance, even while collecting data, generating reports, and managi ng
remote data collection sites.
Call Accounting System Terminal
Lucent Technologies Call Accounting System Terminal is an ea sy-to-install hard-
ware and software package that allows you to assign expenses to as many as
three organizational levels. For example, you might ass ign costs at the depart-
ment, cost center, or extension level.