Lucent Technologies 555-230-024 manual Call Accounting System for Windows

System Management Solutions

Call Accounting System for Windows

The Call Accounting System for Windows allows you to generate comprehensive and accurate accounting reports using the familiar Microsoft Windows environ- ment, which allows you to run several tasks at once. Detailed or summary reports can be expressed in two or three dimensional, color charts and graphs or in text files suitable for downloading to other applications.The optional toll fraud detec- tion module allows you to detect fraudulent use of your long-distance services.

You can generate reports that identify:

■Most frequently dialed numbers

■Most expensive calls

■Longest duration calls

In addition, you can search the accounting data for a great variety of information, including dialed numbers, partial numbers, dates, times, call types, depart- ments, and calling extensions.

All this enables you to reduce telephone expenses, optimize resources, assign costs, and identify abuse. The Call Accounting System for Windows helps you to clearly understand your telephone expenses and convey that understanding to others.

You can define up to five levels of reporting hierarchy to which you can assign costs. The system archives your data for one accounting period. A flexible markup capability allows service businesses to adjust call pricing for each client.

Call Accounting System for Windows can generate twenty standard historical or real-time reports from as many as 100 locations. An individual system is capable of polling different types of call detail storage units or other Call Accounting Sys- tem for Windows systems. The remote systems forward call records and alarms as they are generated.

A traffic engineering option allows you to monitor trunk usage, calling patterns, incoming traffic, and outgoing calls by area code. This allows you to analyze trends summarizing how your equipment is being used.

Call Accounting System for windows is widely compatible and requires little maintenance, even while collecting data, generating reports, and managing remote data collection sites.

Call Accounting System Terminal

Lucent Technologies Call Accounting System Terminal is an easy-to-install hard- ware and software package that allows you to assign expenses to as many as three organizational levels. For example, you might assign costs at the depart- ment, cost center, or extension level.

14-16Issue 5 January 1998 555-230-024