Lucent Technologies 555-230-024 manual Voice Processing Solutions, Definity Audix

Voice Processing Solutions 9

With less than 30 percent of person-to-person business calls reaching the intended party on the first attempt, day-to-day business can be frustrating. DEFINITY ECS integration with Lucent Technologies voice-messaging and voice-response products can help ensure that important calls are not lost.

Lucent Technologies voice messaging and voice response systems provide businesses with the voice processing tools to communicate more efficiently and make time spent on the job more productive. Whether your company has ten employees or thousands, Lucent Technologies can provide you with an innova- tive voice processing solution.

Voice messaging bypasses idle chatter to promote a communications mode that can be much more efficient than two-way calling. Lucent Technologies studies show that voice messages average 30 seconds whereas two-way calls run much longer and are devoted to business only 50 percent of the time.

The Lucent Technologies voice messaging solutions include:

■DEFINITY AUDIX

■INTUITY AUDIX

Voice Response solutions include:

■CONVERSANT Voice Information System

■CONVERSANT Intro

■CONVERSANT Form Filler Plus

555-230-024 Issue 5 January 1998 9-1