Healthcare

DEFINITY ECS offers an easy way to help the healthcare industry:

INTUITY CONVERSANT enables a health information hotline, which is an audio library of health tips and procedures. This allows patients to help themselves. It can separate calls into groups of those who need care immediately, those who need to be scheduled with a physician, and those who simply need basic information, such as the remedy for a bee sting.

DEFINITY AUDIX allows callers to leave non-emergency questions or messages for later callbacks, so that callers can get personal attention.

INTUITY CONVERSANT allows healthcare facilities to provide physician referrals, schedule appointments on the spot, or to provide basic health information via voice or fax.

Lucent Technologies products help healthcare facilities to provide first-rate per- sonal care in a cost-efficient manner.

Improve Accessibility to Specialists

Medical professionals often need to contact specialists in a particular field, but are restricted because of time, distance, and expense. They provide better med- ical care by:

Consulting with experts, sometimes during surgery

Overcoming boundaries of distance by consulting with any physician, no matter where they are located

Lucent Technologies provides healthcare with the ability to send video from a remote site to specialists, without waiting for postal delays. Group Video and Desktop Conferencing systems provide the following benefits:

Extend expertise

Improve patient care

Foster collaboration

Teach new skills

Save travel time and expense

Using a video camera, physicians can transmit high-quality images during sur- gery over a phone line to colleagues at advanced medical centers while the operation is still underway. The professionals can exchange images and confer over the same phone line. The process is as easy to orchestrate as a regular phone call.

Physicians can also use the video systems regularly for rapid exchange of images between research teams and colleagues. Patients in rural areas can be screened, and video can be examined across a long distance, all during the time of an office visit at the remote setting.

555-230-024

Issue 5 January 1998 2-11

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Lucent Technologies 555-230-024 manual Improve Accessibility to Specialists