Lucent Technologies 555-230-024 manual

System Management Solutions

—Total calls, number of station-to-station calls, number of incoming trunk calls, number of outgoing trunk calls, and number of tandem calls

These measurements are listed for the last hour, today’s peak hour, and yester- day’s peak hour.

Large systems offer additional measurements that help configure the switch, determine the switch’s capacity for growth, and report unauthorized switch-access attempts. These measurements include:

■Traffic Summary report, which provides a performance summary of the switch with the following information:

—Processor occupancy for call processing and system management

—Attendant speed of service

—Total switch-network blocking probability, as well as blocking probability of the highest port network and highest center-stage link

—Total number of security violations as defined in the security violations report

—A list of the trunk groups that experienced blocking higher than an administered design grade of service

—Total trunks that are out of service

—Total number of CDR record buffer high-water-mark violations and buffer overflows

—Time stamps for when the following events last occurred:

■Major alarm

■The list of trunk groups to be studied with the detailed report were last changed

■The list of coverage groups to be studied were last changed

■The list of Automatic Alternate Routing/Automatic Route Selection routing patterns to be studied was last changed

These can be used to verify that your system and its users are not experiencing performance degradation due to overloaded switch resources.

■Attendant Position report, which lists the following:

—Attendant usage

—Number of calls answered

—Total time the attendant was available to answer a new call

—Average holding time on calls answered

■Security Violations report, which collects the following measurements:

14-10Issue 5 January 1998 555-230-024