Industry Applications
Maximize Productivity and Efficiency
Many healthcare facilities participate in an integrated health network consisting of numerous hospitals, clinics, doctors, offices, laboratories, and other medical facilities. Although they are often autonomously managed, these multiple sites have to function as a single organization to keep costs down and enable the facilities to be financially successful.
Staff of integrated health networks includes administrators, nurses, technicians, physicians, and support personnel. Many members of the staff are active multi- ple shifts, and are seldom confined to an office.
Healthcare facilities need to be able to:
■Manage multiple sites as if they were one
■Maintain close communication links between
■Reduce unnecessary overhead paging
■Improve response to emergencies
■Provide an efficient way to communicate
DEFINITY ECS products can help healthcare facilities maintain productivity and efficiency with the following products and features:
■Standardized DEFINITY ECS systems, networked for feature transparency with
■Voice Messaging systems, networked together, can reduce personal paging and eliminate telephone tag when staff must continuously leave messages and wait for returned calls.
■DEFINITY call center packages can support the facility’s busiest offices, such as: business office, hotline groups, clinics, and admissions offices.
■Lucent Technologies Call Accounting System for Windows® allows healthcare facilities to chargeback telephone equipment and usage to doctors, clinics, and offices.
■Lucent Technologies offers an array of wireless solutions that provide an effective way to communicate with nurses, doctors and others who must be mobile.
■Outside labs, pharmacies, physicians’ practices, vendors, and other organizations who frequently deal with the healthcare facility can obtain guest mailboxes on the voice messaging system. The healthcare institutions can thus avoid toll charges that should be paid by others.
