Industry Applications
555-230-024
2-8 Issue 5 January 1998
Maximize Productivity and Efficiency
Many healthcare facilities participate in an integrated hea lth network consisting
of numerous hospitals, clinics, doctors, offices, laborato ries, and other medical
facilities. Although they are often autonomously mana ged, these multiple sites
have to function as a single organization to keep costs down and enabl e the
facilities to be financially successful.
Staff of integrated health networks includes administrators, nurses, techn icians,
physicians, and support personnel. Many members of the sta ff are active multi-
ple shifts, and are seldom confined to an office.
Healthcare facilities need to be able to:
■Manage multiple sites as if they were one
■Maintain close communication links between widely-oper ated facilities,
and include related organizations such as suppliers and clinics
■Reduce unnecessary overhead paging
■Improve response to emergencies
■Provide an efficient way to communicate non-emergency info rmation to
busy mobile staff
DEFINITY ECS products can help healthcare facilities maintain productivit y and
efficiency with the following products and features:
■Standardized DEFINITY ECS systems, networked for feature transparency
with four-digit dialing between locations, can ensure that staff waste s no
time adapting to the communications system as they go from location to
location.
■Voice Messaging systems, networked together, can reduce personal
paging and eliminate telephone tag when staff must continuously leave
messages and wait for returned calls.
■DEFINITY call center packages can support the facility’s busiest offices ,
such as: business office, hotline groups, clinics, and admi ssions offices.
■Lucent Technologies Call Accounting System for Windows® allows
healthcare facilities to chargeback telephone equipment and usage to
doctors, clinics, and offices.
■Lucent Technologies offers an array of wireless solutions that provide an
effective way to communicate with nurses, doctors and oth ers who must
be mobile.
■Outside labs, pharmacies, physicians’ practices, vendors, and other
organizations who frequently deal with the healthcare facilit y can obtain
guest mailboxes on the voice messaging system. The health care
institutions can thus avoid toll charges that should be paid by others.