Lucent Technologies 555-230-024 manual Issue 5 January 1998 IN-5

Index

Do Not Disturb, 5-1documentation, related, C-1duplicated control, 1-15duplicated control cabinets, 1-9duplicated control carriers, 1-15duplication

adjunct connections, 1-23built-in,1-16

system reliability, 1-15

E

E1 interfaces, 12-10

ECS Reports Generator, 14-12education applications, 2-2

Electronic Industries Association (EIA) RS-232 ports, 1-23Electronic Tandem Network, 12-18

emergency situations, 1-16

Enhanced Trunk Signaling and Error Recovery, 12-19equipment

managing in ACD environment, 3-12network, 12-8

system connections, 1-21Europhones, 10-10,10-12expansion control cabinets, 1-9expansion port networks

cabinets, 1-12

connections to processor port networks, 1-23DEFINITY ECS configurations, 1-14description, 1-5

Expected Wait Time, 2-4,2-21Call Vectoring, 3-5education applications, 2-4

Expert Agent Selection Call Center, 2-18,3-8Call Prompting, 2-9

Dialed-Number Identification Service, 3-8education applications, 2-4

ISDN messages, 3-8skills, 3-9

Extended User Administration of Redirected Calls (Tele- commuting Access), telecommuting, 7-3

Extension Number Portability, 12-18

F

Facility Restriction Level authorization codes, 12-8description, 12-5

Fax Messaging, 5-4

feature descriptions, see Appendix A

feature transparency, distributed communications system (DCS), 12-19

features

Alternate Facility Restriction Level, 12-6AUDIX telecommuting, 7-3Centralized Attendant Service, 12-16CONVERSANT telecommuting, 7-4descriptions of each, A-1

Network Management, 12-3telecommuting, 7-2voice, 10-1

financial services applications, 2-16First Party Call Control

CallVisor ASAI, 4-3

Mode of Release Control, 12-7Forced Disconnect, 12-7foreign exchange trunks, 12-9

Forum Personal Communications Manager DEFINITY Wireless Business System similarities, 6-4description, 6-4

Forum System Manager, 6-4Full Mailbox Answer Mode, 9-5

G

Generalized Route Selection Automatic Route Selection, 12-4description, 12-5

GIS server 3000, implementation, 4-10Global Information Services (GIS), 4-10Group Listen, 10-12

Group Lists, 9-6

group video systems, 11-7GuestWorks server

enhancements, 5-8functions, 5-1

H

hardware cabinets, 1-6carriers, 1-6

center stage switches, 1-5expansion port networks, 1-5,1-14main configurations, 1-14primary components, 1-5processor port networks, 1-5

healthcare applications, 2-6

high reliability configurations, 1-16high speed link data module, 8-7high speed links, 8-7

historical reports, 3-14

HOME AGENT Call Center, 3-11telecommuters, 7-4

hospitality applications, 2-13,5-1Host Interface, 14-6

555-230-024 Issue 5 January 1998 IN-5