HP 8000 s manual Information, see Accessories, Options, and Related

Problem	Cause and Solution
(Missing colors,	You might be operating the printer in excessively humid
continued)	conditions. Make sure the printer is operating within the
	environmental specifications listed in appendix B.
	A new toner cartridge was installed without removing all
	of the toner packaging. Remove the toner cartridge.
	Remove all packaging, verify that the orange tab has
	been pulled and the seal has been removed. Reinstall
	the toner cartridge.
	The printer might not be recognizing that the toner
	levels are low. Open the front door, and remove and
	reinstall each toner cartridge. Close the front door.
	Replace the toner cartridges if TONER LOW REPLACE
	<Color> or TONER OUT REPLACE <Color> appears on
	the printer control panel display.
Print is black instead of	The color mode is not selected in your application or
color	printer driver. Select the color mode instead of the
	grayscale or black and white mode in your application
	or printer driver. For more information, see the online
	help for the application or printer driver.
	The correct printer driver is not selected in your
	application. Select the printer driver for this printer. For
	more information, see the online help for the printer
	driver.
	The printer is not working correctly. Verify the printer
	operation by printing a configuration page from the
	printer control panel. If no color appears on the
	configuration page, contact a local authorized HP
	dealer for service.
Inconsistent colors after	You are not using the correct toner cartridges. Use only
replacing the toner	the HP toner cartridges that were designed for this
cartridges	printer. HP has designed the printer, toner cartridges,
	and toner formula to work together to give you optimal
	image quality from the printer. For part number
	information, see “Accessories, Options, and Related
	Products” later in this chapter.
	A new toner cartridge was installed without removing all
	of the toner packaging. Remove the toner cartridge.
	Remove all packaging, verify that the orange tab has
	been pulled and the seal has been removed. Reinstall
	the toner cartridge.

186 8 Solving Printer Problems EN