Problem

Cause and Solution

 

 

(Faded print, or random

The letterhead you are using is printed on rough paper.

faded areas, continued)

Try a smooth xerographic paper. If this solves the

 

problem, make sure the letterhead vendor is using

 

paper that meets the specifications for this printer. For

 

media specifications, see “Supported Media Weights

 

and Sizes for Input Trays” in chapter 3.

 

 

 

You are operating the printer in excessively humid or

 

dry conditions. Make sure the printer is operating within

 

the environmental specifications listed appendix B.

 

 

 

The media was creased or wrinkled when it was loaded

 

in the input tray. Try media from a different source or

 

from an unopened ream of media.

 

 

 

The print on the entire page is light or faded. Remove

 

the transfer assembly. Reinstall the transfer assembly.

 

Be sure to align the arrows and then reseat the

 

assembly.

 

 

 

If you recently removed the imaging drum from the

 

printer, it might have been damaged by light. Turn the

 

printer off and on to reset the printer's density

 

calibration. If the problem persists, replace the imaging

 

drum or contact a local authorized HP dealer or service

 

representative for service. For more information on

 

replacing the imaging drum, see the installation guide

 

included with the drum kit.

 

 

 

If the print or the background is too dark, turn the

 

printer off and on to allow the printer to adjust its color

 

settings. If the problem persists, clean the density

 

sensor as described in “Cleaning the Density Sensor

 

later in this chapter.

 

 

EN

Print Quality Problems 191

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Image 192
HP 8000 s manual Sensor as described in Cleaning the Density Sensor