Problem

Cause and Solution

 

 

Media does not feed from

The media type selected from the application has not

tray 2 or 3

been configured for the input tray. Configure the media

 

type for the input tray in the printer control panel. For

 

more information on configuring media types, see

 

Configuring Media Type and Size” in chapter 2.

 

 

 

If trays 2 and 3 are configured for the same media type

 

and size, the printer will only feed from a specific input

 

tray if that input tray is selected in your application. For

 

more information on selecting a input tray from your

 

application, see the online help for the application.

 

 

 

Media is still in the paper path after removing the

 

previous media jam. Open the printer doors and remove

 

any media from the paper path. For information on

 

removing media jams, see the quick reference guide.

 

 

Media does not feed from

Remove the media and verify the media guides in the

tray 4

front, back, and left of the input tray are configured to

 

the correct media size. For more information on

 

configuring the media guides, see “Printing from Tray 4

 

(some printer models only)” in chapter 3.

 

 

 

Verify the media type configured in the printer control

 

panel for tray 4 matches the media loaded in tray 4. For

 

more information on configuring the media type, see

 

Configuring Media Type and Size” in chapter 2.

 

 

EN

Media Handling Problems 169

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Image 170
HP 8000 s manual Configuring Media Type and Size in chapter, Some printer models only in chapter