Problem

Cause and Solution

 

 

The printer is on, but

You are using the MS-DOS copy command with the /B

cannot print a PostScript

option (COPY /B <filename> PRN: or COPY

file

<filename> PRN: /B). Try the same command

 

without the /B option.

 

 

 

The PostScript printer driver is not selected in your

 

application. Select the PostScript printer driver for this

 

printer in your application.

 

 

 

The PostScript file might contain an error. Turn the

 

PRINT PS ERRORS option on in the printer control panel

 

to determine the error. Try printing the PostScript file

 

from another application. If necessary, update the

 

PostScript printer driver. For more help, see the Adobe

 

documentation.

 

 

Cannot select the printer

READY is not displayed on the printer control panel.

from the computer

Press GO to bring the printer online.

 

 

 

The correct printer driver is not loaded in the computer.

 

Load the correct printer driver.

 

 

 

The correct printer and port are not selected on the

 

computer. See the getting started guide to verify that

 

the printer is connected to the network correctly, and

 

then select the correct printer and port.

 

 

 

Print a configuration page to verify that the TCP/IP

 

address in the EIO settings and the printer name

 

matches the information in the network settings on the

 

host computer. Change the settings as necessary.

 

 

 

Verify that the network permissions have been set

 

correctly. For more information on network permissions,

 

see the network operating system documentation.

 

 

 

If you are on an AppleTalk network or using a Mac OS

 

computer, the printer is not selected correctly. Go to the

 

Chooser menu. Select the printer type. In the list box,

 

select the printer name. Select the printer port icon.

 

When you close the Chooser menu, the settings will be

 

saved.

 

 

178 8 Solving Printer Problems

EN

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Image 179
HP 8000 s manual Option Copy /B filename PRN or Copy