Problem

Cause and Solution

 

 

 

 

Irregular, raised spots or

If you are printing on heavy media (28 to 58 lb, or 105 to

stray toner

216 g/m2 bond), you must select Heavy Paper as the

 

 

 

paper type in the Paper tab in the printer driver to

 

 

 

ensure the correct finish on the media. For more

 

 

 

information on changing printer driver settings, see the

 

 

 

online help.

 

 

 

 

 

 

 

Toner is smudged on the back of the page. Toner

 

 

 

collected on the transfer belt will cause smudging on

 

 

 

the back of a page. The belt is self-cleaning and the

 

 

 

smudging will normally clear within a few pages. Or,

 

 

 

open and close the front door to complete a printer

 

 

 

self-cleaning cycle.

 

 

 

 

 

 

 

You recently had a media jam or the printer fed multiple

 

 

 

sheets of media. Open and close the front door to

 

 

 

complete a printer self-cleaning cycle.

 

 

 

 

 

 

 

You are refeeding media that has already passed

 

 

 

through the printer or through a copier. Do not refeed

 

 

 

media. Refeeding media contaminates the fuser,

 

 

 

causing stray toner defects.

 

 

 

 

 

 

 

The fuser roller is contaminated. Print 5 to 10 pages to

 

 

 

clean the fuser roller.

 

 

 

 

Banding

Consumables might be past their rated life. Check the

 

 

 

printer control panel display for any messages. If no

 

 

 

messages appear, print a configuration page to check

 

 

 

the life of the consumables. Replace any consumables

 

 

 

that are past their rated life.

 

 

 

 

 

 

 

Certain halftone patterns (lighter shades of a solid

 

 

 

color) exaggerate banding. Try a different halftone

 

 

 

pattern.

 

 

 

 

192 8 Solving Printer Problems

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Image 193
HP 8000 s manual Problem Cause and Solution