Problem

Cause and Solution

 

 

The multi-bin mailbox will

Verify that the power cord is firmly plugged into both the

not power on

multi-bin mailbox and the power receptacle. Remove

 

and reconnect the power cord.

 

 

 

Verify that the cables are firmly attached between the

 

multi-bin mailbox and tray 4. Also, verify that the cables

 

are connected to the correct connector. For more

 

information on connecting the cables between the

 

multi-bin mailbox and tray 4, see the getting started

 

guide.

 

 

 

Verify that the multi-bin mailbox is firmly attached to the

 

printer.

 

 

The printer does not

Verify that the power cord is firmly plugged into both the

recognize the multi-bin

multi-bin mailbox and the power receptacle. Remove

mailbox

and reconnect the power cord.

 

 

 

Verify that the multi-bin mailbox is firmly attached to the

 

printer.

 

 

 

Verify that the cables are firmly attached between the

 

multi-bin mailbox and tray 4. Also, verify that the cables

 

are connected to the correct connector. For more

 

information on connecting the cables between the

 

multi-bin mailbox and tray 4, see the getting started

 

guide.

 

 

Printer does not

Check the power cords.

recognize the optional

 

Check the C-link cables.

paper handling device or

 

the user LED on the

Make sure that the device has been configured in the

device is off.

printer driver.

 

 

 

 

If the printer still does not recognize the device, contact

 

a dealer or authorized HP service provider. See the

 

user guide for your specific HP LaserJet printer for

 

service and support information.

 

 

174 8 Solving Printer Problems

EN

Page 175
Image 175
HP 8000 s manual Problem Cause and Solution