Printer Response Problems

Problem

Cause and Solution

 

 

No display message

The printer might be in Power Save mode. Press GO to

 

bring the printer online.

 

 

 

The printer control panel display appears blank or is not

 

lit, even when the fan is running. The printer is in

 

standby mode (off). Turn the printer on (button in).

 

 

 

The power cord is not firmly plugged into both the

 

printer and the power receptacle. Remove and

 

reconnect the power cord.

 

 

 

The line voltage is incorrect for the printer power

 

configuration. Connect the printer to the correct line

 

voltage as specified on the Power Rating label on the

 

back of the printer.

 

 

 

The power cord is damaged or excessively worn.

 

Replace the power cord.

 

 

 

The power source receptacle is not working correctly.

 

Connect the printer to a different power receptacle.

 

 

 

If you recently installed DIMMs or a printer hard disk,

 

verify the communications board was reinstalled

 

correctly. For more information on installing DIMMs, see

 

appendix A, “DIMM Installation;” for more information

 

on installing a printer hard disk, see the installation

 

guide included with the printer hard disk.

 

 

Tray 4 will not power on

The power cord is not firmly plugged into both the

 

printer and the power receptacle. Remove and

 

reconnect the power cord.

 

 

 

Verify that the cables are firmly attached between tray 4

 

and the printer. Also, verify that the cables are

 

connected to the correct connector. For more

 

information on connecting the cables between tray 4

 

and the printer, see the getting started guide.

 

 

EN

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HP 8000 s manual Printer Response Problems