Color Printing Problems
Problem | Cause and Solution |
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Printed colors do not | The computer and printer use different color processing |
match the screen colors | methods. Other factors, such as print media and |
| lighting, also influence and limit your ability to match |
| colors from the screen to your output. For more |
| information on printer driver color controls, see |
| chapter 5, “Using Color.” |
|
|
| Turn the printer off and on to reset the printer's color |
| calibration. If the problem persists, clean the density |
| sensor as described in “Cleaning the Density Sensor” |
| later in this chapter. |
|
|
| Extremely light screen colors are not being printed. |
| Avoid extremely light colors. Your application is |
| interpreting extremely light colors as white. For more |
| information, see the online help for your application. |
|
|
| Extremely dark screen colors are being printed as |
| black. Avoid extremely dark colors. Your application is |
| interpreting extremely dark colors as black. For more |
| information, see the online help for your application. |
|
|
| The screen colors differ from the printer output. Select |
| ColorSmart II in the Color tab of the printer driver. For |
| information on using the Color Swatch utility to help |
| match colors or another color matching system, see |
| “Selecting Colors” in chapter 5 or see the online help. |
|
|
| Each application processes colors differently. Change |
| applications. For more information on how a particular |
| application handles color, see the documentation for |
| the application. |
|
|
| The color density and balance are not set properly. For |
| information on changing the color density and balance, |
| see “Adjusting the Color Balance” in chapter 5. |
|
|
Missing colors | Turn the printer off and on to reset the printer's color |
| calibration. |
|
|
| The media does not meet the specifications for this |
| printer. For media specifications, see “Supported Media |
| Weights and Sizes for Input Trays” in chapter 3. |
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EN | Color Printing Problems 185 |