Problem

Cause and Solution

 

 

Media does not feed

Manual Feed (Tray 1) is not selected in the printer

automatically

driver. Select the correct media source.

 

 

 

The input tray is empty. Load media into the input tray.

 

 

 

Media is still in the paper path after removing the

 

previous media jam. Open the printer doors and remove

 

any media from the paper path. Check the fuser area

 

carefully for any jams. For information on removing

 

media jams, see the quick reference guide.

 

 

Media does not feed from

Manual Feed (Tray 1) is not selected in the printer

tray 1

driver. Select the correct media source.

 

 

 

If the size set in your application does not match the

 

size of media fed into tray 1, the printer will sense the

 

difference in size and stop printing to prevent damage to

 

the printer. Remove any remaining media, verify the

 

size set in your application and the size of the media

 

match, adjust the media width guides so they are firmly

 

against the edges of the media, and reprint.

 

 

 

Verify that the media is being inserted far enough into

 

the tray 1. Insert the media into the tray 1 until the

 

media is tight against the printer, and slide the media

 

width guides until they touch both sides of the media

 

without bending the media.

 

 

 

Media is still in the paper path after removing the

 

previous media jam. Open the printer doors and remove

 

any media from the paper path. For information on

 

removing media jams, see the quick reference guide.

 

 

168 8 Solving Printer Problems

EN

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Image 169
HP 8000 s manual Problem Cause and Solution