2.3 Power Supply Troubleshooting

2 Troubleshooting

Procedure 2 Error Code Check

If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.

Start

Error code (8 bit) “1” “0”

Interval between data bits

The error code begins with LSB (Least Significant bit)

Example: Error code 11h (Error codes are given in hexadecimal format.)

On

 

 

 

 

 

 

 

 

 

 

Re ad

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

0

 

 

0

 

0

 

1

 

0

 

 

 

 

 

 

 

 

 

 

 

Off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Start

D0

 

D1

 

 

D2

 

 

D3

D4

 

D5

 

 

 

 

 

 

 

 

 

 

Order

Off for 2 seconds

On for one second On for half second On for half second

00

D6 D7

Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2.

DC power supply (AC adapter)

 

Error code

Meaning

 

 

 

 

10h

AC Adapter output voltage is over 16.5V.

 

 

 

 

11h

Commondock output voltage is over 16.5V.

 

 

 

 

12h

Current from the DC power supply is over 4.95A.

 

 

 

 

13h

Current from the DC power supply is over 0.5A when there is no load.

 

 

 

 

14h

Abnormal current has been sensed 0[A].

 

 

 

Main Battery

 

Error code

Meaning

 

 

20h

Over voltage is detected.

 

 

21h

Main battery charge current is over 4.95A.

 

 

22h

Main battery discharge current is over 0.5A when there is no load.

 

 

23h

Main battery charge current is over 2.3A.

 

 

24h

Abnormal current has been sensed 0[A].

 

 

25h

Main battery charge current is over 0.3A.

 

 

PORTEGE R100 Maintenance Manual (960-440)

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Page 45
Image 45
Toshiba R100 manual Procedure 2 Error Code Check, Error code Meaning