2.3 Power Supply Troubleshooting | 2 Troubleshooting |
Procedure 2 Error Code Check
If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below.
Start
Error code (8 bit) “1” “0”
Interval between data bits
The error code begins with LSB (Least Significant bit)
Example: Error code 11h (Error codes are given in hexadecimal format.)
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Order
Off for 2 seconds
On for one second On for half second On for half second
00
D6 D7
Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2.
DC power supply (AC adapter)
| Error code | Meaning |
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| 10h | AC Adapter output voltage is over 16.5V. |
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| 11h | Commondock output voltage is over 16.5V. |
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| 12h | Current from the DC power supply is over 4.95A. |
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| 13h | Current from the DC power supply is over 0.5A when there is no load. |
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| 14h | Abnormal current has been sensed 0[A]. |
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Main Battery |
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Error code | Meaning |
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20h | Over voltage is detected. |
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21h | Main battery charge current is over 4.95A. |
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22h | Main battery discharge current is over 0.5A when there is no load. |
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23h | Main battery charge current is over 2.3A. |
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24h | Abnormal current has been sensed 0[A]. |
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25h | Main battery charge current is over 0.3A. |
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PORTEGE R100 Maintenance Manual |