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Toshiba R100 manual Troubleshooting Procedures

Models: R100

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Troubleshooting Specifications Install Error codes Shows the system block diagram Password KBC Error HDC Error Real Timer Test Wireless LAN Test Agere Pciconfiguration

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2 Troubleshooting Procedures

2-ii	PORTEGE R100 Maintenance Manual (960-440)

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Toshiba R100 manual Troubleshooting Procedures

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Contents

Portege R100 File Number Copyright Safety Precautions Preface Portege R100 Maintenance Manual Conventions Acronyms Table of Contents Chapter Tests and Diagnostics Chapter Replacement Procedures HDD Appendices Hardware Overview Hardware Overview Chapter Contents Figures Tables Features USB FDD Hardware Overview Features Features Hardware Overview Front of the computer Shows the system block diagram Hardware Overview Features Features Hardware Overview Hardware Overview Features 1.8-inch HDD 1.8-inch HDD dimensions 1.8-inch Hard Disk Drive Specification Parameter Keyboard LCD Module LCD module specifications 12.1 TFTTFT Color Display FL inverter board specifications FL Inverter Board Power Supply Power supply output specifications Power Supply Hardware Overview Batteries Battery specificationsMain Battery Battery Charging Control Time required for charges of main batteryRTC Battery RTC battery charging/data preservation time AC adapter specifications AC Adapter Chapter Troubleshooting Procedures Troubleshooting Procedures Power Status Check LAN Figures Troubleshooting Procedures Troubleshooting Troubleshooting Flowchart Troubleshooting Troubleshooting flowchart 1/2 Troubleshooting flowchart 2/2 Troubleshooting Flowchart Power Supply Troubleshooting DC in icon Procedure 1 Power supply icon CheckBattery icon Troubleshooting Power Supply Troubleshooting Procedure 2 Error Code Check Error code Meaning Second Battery PPV output Troubleshooting Power Supply Troubleshooting 1R2-P1V output Power Supply Troubleshooting Procedure 3 Connection Check Procedure 4 Quick Charge Check Procedure 5 Replacement Check System board Troubleshooting Procedure 1 Message Check KBC Error HDC Error Procedure 2 Debug Port Check on Boot Mode A set of tool for debug port test Troubleshooting System board Troubleshooting System board Troubleshooting D port status 1/6 Port Inspection items Details Status F009h System board Troubleshooting D port status 3/6 Port status Inspection items Details Pciconfiguration D port status 4/6 System board Troubleshooting D port status 5/6 LCD Error code Contents D port status 6/6 Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check USB 3.5 FDD Troubleshooting Procedure 1 FDD Head Cleaning Check Procedure 2 Diagnostic Test Program Execution Check FDD error code and status Procedure 3 Connector Check and Replacement Check Procedure 1 Partition Check 1.8 HDD Troubleshooting1.8 HDD Troubleshooting Procedure 2 Message Check Procedure 3 Format Check Procedure 4 Diagnostic Test Program Execution Check 1.8 HDD error code and status Procedure 5 Connector Check and Replacement Check Procedure 2 Connector Check and Replacement Check Keyboard TroubleshootingProcedure 1 Diagnostic Test Program Execution Check Display Troubleshooting Display TroubleshootingProcedure 2 Connector and Cable Check Procedure 3 Fuse Conduction check Troubleshooting Display Troubleshooting Touch Pad Troubleshooting Procedure 2 Connector checking and replacement checkingProcedure 3 Replacement Check Touch Pad Modem HD board 11 LAN PJ352 Procedure 2 Connector Check Sound Procedure 3 Replacement Check SD card slot Procedure 1 Check on WindowsProcedure 2 Connector/Replacement Check Procedure 1 Transmitting-Receiving Check Wireless LAN TroubleshootingWireless LAN Troubleshooting Procedure 2 Antennas Connection Check Procedure 3 Antenna Check Antenna Test jig Procedure 4 Replacement Check Chapter Tests and Diagnostics Tests and Diagnostics 19.1 19.220.1 20.2 24.1 Function Description Accessing the Setup Program Diagnostic Test Tests and Diagnostics Diagnostic Test Executing the Diagnostic Test Tests and Diagnostics Executing the Diagnostic Test Test Name Tests and Diagnostics3.2 Executing the Diagnostic Test Subtest Test Name Subtest No Subtest Name Subtest Subtest names 2/2 System Test System Test CPU Temp = XX deg C Throttling level = XXXXh Memory Test Memory TestMemory Test Keyboard Test Keyboard TestKeyboard Test Test port number select 1Port0, 2Port1 ? Display Test Display example Mode Display Test Display TestDisplay Test Tests and Diagnostics USB Floppy Disk Test USB Floppy Disk Test Portege R100 Maintenance Manual Hard Disk Test Hard Disk TestHard Disk Test Tests and Diagnostics Worst pattern data Cylinder Real Timer Test Real Timer TestReal Timer Test Tests and Diagnostics Real Timer Test NDP Test Sub# Address Good Bad Contents Expansion Test Expansion TestExpansion Test Wireless LAN Test Agere Tests and Diagnostics Wireless LAN Test Agere Wireless LAN Test Agere Tests and Diagnostics Transmit test Receive test Wireless LAN Test Agere3 Tests and Diagnostics This Card is WEP Press any key to continue Wireless LAN Test Atheros Wireless LAN Test Atheros Tests and Diagnostics Setting the tester machine Tests and Diagnostics Wireless LAN Test AtherosSetting the responder machine Then the test returns to the main menu automatically Setting the target machine Wireless LAN Test CalexicoTests and Diagnostics Wireless LAN Test Calexico Sound/LAN/Modem Test Appears Press test number 1-4 ? Error Status Code Error status codes names 1/2 Error status codes names 2/2 HDD Hard disk controller status register contents HDC Status Tests and Diagnostics Error register contents Operations FDD CleaningFunction Description Log Utilities CNT Errors STS Addr WD RD Hsts Running Test Mount the work disks on the drives, then press Enter key Floppy Disk Drive Utilities Tests and Diagnostics Floppy Disk Drive Utilities Tests and Diagnostics Floppy Disk Drive Utilities Floppy Disk Format & Copy Select a format type and the following message will appear Press number key 1up, 2down, 3end ? Press Enter to return to the FDD Utilities Menu System Configuration System Configuration Tests and Diagnostics Tests and Diagnostics System Configuration Setup Accessing the Setup Program Moving Within the Setup Menu and Changing Values Accepting Changes and Exiting the Setup WindowFactory Preset Configuration HDD mode Password Write Policy Setup Options Full Power Setup Using the AC adapter Low Maximum Performance User password has been registered Built-in HDD →PC card Dynamically Switchable Indicates auto power on and Wake-up on LAN is not set Drives I/O Enhanced IDE Normal Disables Legacy support Setup Tests and Diagnostics Chapter Replacement Procedures Replacement Procedures Grip Color Screw Notation Replacement Procedures Removing the battery pack 40 to 4-51 Replacing Toshiba fluorescent lamp 1 to Overview Removing the touch pad Safety Precautions Before You Begin Disassembly Procedures Assembly Procedure Tools and Equipment Screw Tightening Torque Grip Color Screw Notation Battery pack Removing the battery pack Installing the battery pack PC card Removing the PC card Installing the PC cardPC card/SD memory card Installing the SD memory card SD memory card Removing the SD memory card Memory module Removing the memory module Installing the memory module Removing the memory module HDD Removing the HDD HDD Replacement Procedures Installing the HDD Keyboard/Bottom cover Keyboard Removing the keyboard Installing the keyboard 10 Removing the keyboard holder Bottom cover Removing the bottom cover 11 Removing the bottom cover1 12 Removing the bottom cover2 Installing the bottom cover Installing a touch pad Removing the Touch pad MDC board Removing the MDC board Installing the MDC boardMDC board/HDD cable Installing the HDD cable HDD cable Removing the HDD cable Speaker/ RTC battery Speaker Removing the speaker Installing the speaker RTC battery Removing the RTC battery Installing the RTC battery Wireless LAN board Removing the wireless LAN board Wireless LAN board Replacement Procedures Installing the wireless LAN board PC card slot4 Replacement Procedures Installing the PC card slotPC card slot Removing the PC card slot Removing the LAN/MODEM jack Installing the LAN/MODEM jack12 LAN/MODEM jack Removing the sound board Installing the sound boardSound board System board/ FAN System board Removing the system board Installing the system board 26 Removing the system board 14.2 FAN Removing the FAN 27 Removing the FAN Installing the FAN 28 Applying silicon grease Replacement Procedures LED SW membrane Installing the LED SW membraneLED SW membrane Removing the LED SW membrane LCD mask Removing the LCD mask LCD mask/FL inverter/LCD Replacement ProceduresLCD mask/FL inverter/LCD Replacement Procedures LCD mask/FL inverter/LCD Installing the LCD mask Installing the FL inverter FL inverter Removing the FL inverter Installing the LCD 16.3 LCD Removing the LCD LCD cable/Wireless LAN cable/Antenna cover LCD cable Removing the LCD cable Installing the LCD cable 34 Removing the LCD cable 35 Removing the Wireless LAN cable holder 36 Removing the Wireless LAN cable holder Installing the Wireless LAN cable Hinge Removing the palm lest cover hinge Installing the palmrest cover hinge M2.5⋅5Z Thin Head screw M2.5x3SC Fluorescent Lamp Replacing the 12.1 Inch Toshiba Matsushita Fluorescent Lamp 40 Replacing Toshiba fluorescent lamp1 41 Replacing Toshiba fluorescent lamp2 42 Replacing Toshiba fluorescent lamp4 43 Replacing Toshiba fluorescent lamp5 44 Replacing Toshiba fluorescent lamp6 45 Replacing Toshiba fluorescent lamp7 46 Replacing Toshiba fluorescent lamp8 Be careful not to damage the cell, TAB and P/L 47 Replacing Toshiba fluorescent lamp9 Use a Philips screwdriver with type 0 bit 48 Replacing Toshiba fluorescent lamp10 Appendices Appendices Appendix Contents Appendix D Keyboard Scan/Character Codes Appendix E Figure B-1 FL Inverter connector 7pin CRT I/F connector 15pin HD Board Table C-23 Table C-24ME Board Table C-25 MI Board Table C-26 App-viii Precautions for handling the LCD module Apx. a Handling the LCD Module Appendices Appendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Appendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Appendices Apx. a Handling the LCD Module System board Front View Apx. B Board Layout Appendices Appendices Apx. B Board Layout Table B-1 System board front Mark Number Name System board Back View Figure B-2 System board layout Back Appendices Apx. B Board Layout Table B-2 System board back ICH4-M MI Board Front and Back View Table B-3 Antenna board SC Board Front and Back View Appendices Apx. B Board Layout System Board PJ5600 LCD connector 15pin PJ5601 FL Inverter connector 7pinTable C-1 LCD connector 15pin Table C-2 FL Inverter connector 7pin PJ5 USB2 connector 4pin PJ5620 CRT I/F connector 15pinPJ4 USB1 connector 4pin PJ325 Debug port connector 4pin PJ11 PC Card Slot connector 80pinTable C-6 Debug port connector 4pin Table C-7 PC Card Slot connector 80pin 1/2 Table C-7 PC Card Slot connector 80pin 2/2 PJ2210 SD Card connector 12pin PJ7 LED SW connector 13pinTable C-8 SD Card I/F connector 12pin Table C-9 LED SW connector 13pin 10 PJ445 Keyboard connector 34pin 11 PJ334 PAD connector 5pinTable C-10 Keyboard connector 34pin Table C-11 PAD connector 5pin 12 PJ9 FL board I/F connector 13pin 13 PJ6002 Speaker I/F connector 2pinTable C-12 FL board I/F connector 13pin Table C-13 Speaker I/F connector 2pin 14 PJ100 MI Board I/F connector 100pin Table C- 14 MI Board I/F connector 100pin 1/2 15 PJ4100 Network I/F connector 10pin Table C-15 Network I/F connector 10pin 16 PJ1 Docking I/F connector 50pin Table C-16 Docking I/F connector 50pin 17 PJ8800 DC-IN connector 2pin 18 PJ8810 Battery connector 10pin19 PJ8760 RTC battery connector 3pin 20 PJ8780 FAN connector 3pin 21 PJ3 HD Board I/F connector 80pin Table C- 21 HD Board I/F connector 80pin 1/2 IDRSTA-P3N GND MDC-B3V 22 PJ1002 Memory connector 200pin Table C-22 Memory connector 200pin 1/4 SDQS3R-B2P GND SDQ27R-B2P SDQ31R-B2P SDQ26R-B2P SDQ30R-B2P Table C-22 Memory connector 200pin 3/4 SDQ63R-B2P FL Board 23 PJ501 SC board I/F connector 13pin 24 PJ500 System board I/F connector 13pinTable C-23 SC board I/F connector 13pin Table C-24 System board I/F connector 13pin HD Board 25 PJ1 System board I/F connector 88pin Table C-25 System board I/F connector 88pin1/2 Table C-25 System board I/F connector 88pin2/2 26 PJ2 HDD I/F connector 44pin Table C-26 HDD I/F connector 44pin 27 PJ3 MDC I/F connector 30pin Table C-27 MDC I/F connector 30pin MI Board 28 PJ1 System board I/F connector 100pin1/2 Table C-28 System board I/F connector 100pin 1/2 Table C-28 System board I/F connector 100pin 2/2 29 PJ351 Mini PCI I/F connector 124pin Table C-29 Mini PCI I/F connector 124pin 1/2 Appendices Pin Assignment CBE2-P3N 32 PJ998 External Microphone connector 5pin SC Board 30 PJ999 FL board I/F connector 13pin31 PJ997 Headphone connector 5pin Apx. D Keyboard Scan/Character Codes Appendices Table D-1 Scan codes set 1 and set 2 1/4 Caps Lock Enter Shift L No.102 ALT R 122 F11 123 F12 124 PrintSc 126 Pause 202 203 Win 204 App With left Shift With right Shift Set Table D-4 Scan codes with Fn key Table D-6 No.124 key scan code This key generates only make codes Figure E-1 Key layout UK Figure E-2 Key layout US Appendices Apx. E Key Layout Apx. F BIOS/KBC/EC Update Appendices F12 Appendices Apx. F BIOS/KBC/EC Update Appendix G Reliability Apx. G Reliability Appendices Appendices Apx. G Reliability Appendix H Key FD Apx. H Key FD

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