2.2 Troubleshooting Flowchart

2 Troubleshooting

If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), then perform the appropriate troubleshooting procedures as follows:

1.If an error is detected on the system test, memory test, display test, Expansion test, Real timer test or Sound/LAN/modem test, perform the System board Troubleshooting Procedures in Section 2.4.

2.If an error is detected on the floppy disk test, perform the USB FDD Troubleshooting Procedures in Section 2.5.

3.If an error is detected on the hard disk test, perform the HDD Troubleshooting Procedures in Section 2.6.

4.If an error is detected on the keyboard test, perform the Keyboard Troubleshooting Procedures in Section 2.7.

5.If an error is detected on the display test, perform the Display Troubleshooting Procedures in Section 2.8.

PORTEGE R100 Maintenance Manual (960-440)

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Toshiba R100 manual Troubleshooting Flowchart