2 Troubleshooting

2.3 Power Supply Troubleshooting

Procedure 3 Connection Check

The wiring diagram related to the power supply is shown below:

Power Cord

AC

adapter

System

Board

Battery pack

Any of the connectors may be disconnected. Perform starting from Check 1.

Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet. If these cables are connected correctly, go to Check 2.

Check 2 Replace the AC adapter and the AC power cord with new ones.

If the DC IN icon does not light, go to Procedure 5.

If the battery icon does not light, go to Check 3.

Check 3 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery icon still does not light, go to Procedure 4.

Procedure 4 Quick Charge Check

Check if the power supply controller charges the battery pack properly. Perform the following procedures:

Check 1 Make sure the AC adapter is firmly plugged into the DC IN socket.

Check 2 Make sure the battery pack is properly installed. If the battery is properly installed, go to Check 3.

Check 3 The battery pack may be completely discharged. Wait a few minutes to charge the battery pack while connecting the battery pack and the AC adapter. If the battery pack is still not charged, go to Check 4.

Check 4 The battery’s temperature is too high or low. Return the temperature to normal operating condition. If the battery pack is still not charged, go to Check 5.

Check 5 Replace the battery pack with a new one. If the battery pack is still not charged, go to Procedure 5.

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PPORTEGE R100 Maintenance Manual (960-440)

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Toshiba R100 manual Procedure 3 Connection Check, Procedure 4 Quick Charge Check