Solution:OntheBootmenuofThinkPadSetup,makesurethattheharddiskdriveisontheBootpriority
orderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthelist
andpressShift+1tomoveitbacktotheBootpriorityorderlist.
•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrive
toanothercomputer.Nowyoucannotunlocktheharddiskpassword.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Solidstatedriveproblems
Problem:Whenyoucompr esslesorfoldersbyuseofthedatacompressionfunctioninWindows,andthen
decompressthem,theprocessofwritingtoorreadingfromthelesorfoldersisslow.
Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.
Opticaldriveproblems
•Problem:Theopticaldrive,suchasaCD,DVD,orCD-RWdrive,doesnotwork.
Solution:MakesurethatthecomputeristurnedonandaCD,DVD,orCD-RWisproperlyloadedonthe
centerpivotofthedrive.(Y oushouldhearaclick.)
Makesurethatthedriveconnectorisrmlyconnectedtothecomputer.Ifyouuseanoptionthathasabay
forinstallingthedrive,makesurethattheoptionisrmlyconnectedtothecomputerandworksproperly.
Makesurethatthedrivetrayisrmlyclosed.
Makesurethatthedevicedriversarecorrectlyinstalled.
•Problem:YouhearanoisefromthedrivewhentheCD,DVD,orCD-RWdiscisspinning.
Solution:Ifthediscisnotcorrectlyloadedonthecenterpivotofthedrive,itmightrubagainstthedrive
coverandmakeanoise.Makesurethatthediscisloadedcorrectlyinthedrive.
•Problem:Thetraydoesnotopenevenifyoupresstheejectbutton.
Solution:Whenyourcomputerisnotturnedon,pressingtheejectbuttondoesnotcausethedrivetray
toopen.Makesurethatthecomputeristurnedonandthatthedriveconnectorisrmlyconnected
tothecomputer.
Ifthetraystilldoesnotopen,makesurethatthecomputerisrunning,andinserttheendofastraightened
paperclipintotheemergencyejecthole.Thetraywillopen.
•Problem:Anopticalmedium,suchasaCD,DVD,orCD-RWdisccannotberead.
Solution:MakesurethattheCD,DVD,orCD-RWdiscisnotdirty .Ifitis,cleanitwithacleanerkit.
TestanotherCD,DVD,orCD-RWdisc.Ifthecomputercanreadtheotherdisc,therstdiscmightbe
defective.
Makesurethatthediscisloadedonthecenterpivotofthedrivewiththelabelsideup.(Youshould
hearaclick.)
Makesurethatthediscisinoneofthefollowingformats:
–MusicCD
–CD-ROMorCD-ROMXA
–MultisessionphotoCD
–VideoCD
–DVD-ROM(DVD-video)
•Problem:ThecomputercannotplayaCD,orthesoundqualityisnotgood.
Chapter10.Troubleshootingcomputerproblems153