Attention:Ifyouneedupdateddevicedrivers,donotdownloadthemfromtheWindowsUpdateWebsite.
ObtainthemfromLenovo.Formoreinformation,see“Makingsuredevicedriversarecurrent”onpage132.
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage62.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk
drivetothefactorydefaultsettings.See“Creatingandusingarecoverymedia”onpage59.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom
arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a
disc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdeviceinthestartupdevice
sequence.Youmustrstmak esurethatyourrescuedeviceissetastherstbootdeviceinthestartup
devicesequenceintheThinkPadSetupprogram.Fordetailsonhowtotemporarilyorpermanentlychange
thestartupdevicesequence,see“Startupmenu”onpage126.
Itisimportantt ocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryoverviewforWindows8models
ThissectionprovidesinformationabouttherecoverysolutionsprovidedbyLenovooncomputers
preinstalledwiththeWindows8operatingsystem.
RecoverysolutionsforWindows8models
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputerwithoutlosingyourpersonallesorchangingyoursettings.
Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandthepr ogramsthat
youinstalledfromWindowsStorewillber einstalled,butallotherprogramswillber emoved.
Torefreshyourcomputer,dothefollowing:
1.Moveyourcursortothebottomrightcornerofthescreentobringupthecharms.ClickSettings
➙ChangePCsettings➙General.
2.IntheRefreshyourPCwithoutaffectingyourlessection,clickGetstarted.
Resettingyourcomputertothefactorydefaultsettings
Youcanresetyourcomputertothefactorydefaultsettings.Resettingthecomputerwillreinstallthe
operatingsystem,andreinstallalltheprogramsandsettingsthatcamewithyourcomputer.
Attention:Ifyouresetyourcomputer,allyourpersonallesandsettingswillbedeleted.Toavoiddataloss,
makeabackupcopyofallthedatathatyouwanttokeep.
Toresetyourcomputer,dothefollowing:
1.Moveyourcursortothebottomrightcornerofthescreentobringupthecharms.ClickSettings
➙ChangePCsettings➙General.
2.IntheRemoveeverythingandr einstallWindowssection,clickGetstarted.
64UserGuide