Preface

This section contains the following topics:

Purpose on page 9

Audience on page 9

Reasons for reissue on page 9

Related documents on page 10

Purpose

This document, Avaya IP Agent Installation and User Guide for Citrix, includes information that you need to know in order to install and use Avaya IP Agent for Citrix Release 7 (IP Agent R7). It also provides information on IP Agent for Citrix R7 features, basic operation, and administrative tasks.

Audience

This guide is intended primarily for anyone who is installing or using IP Agent R7 and performing station administration on an Avaya MultiVantage system or Avaya Media Server using Avaya Communication Manager. It assumes that you are familiar with the following items:

The personal computer on which Avaya IP Agent R7 will be installed and run

Windows XP Professional

Standard Windows conventions and terminology

Contact center configurations and operations

Reasons for reissue

This is the first release of Avaya IP Agent Installation and User Guide for Citrix. This document was previously released as an integral part of the Avaya IP Agent Installation and User Guide.

IP Agent R7 Installation and User Guide

June 2007 9

Page 9
Image 9
Avaya 7 manual Preface, Purpose, Audience, Reasons for reissue