Avaya 7 manual Exiting Avaya IP Agent, Using alternate user interfaces, Steps

Chapter 5: Starting and Stopping Avaya IP Agent

Exiting Avaya IP Agent

This section provides the procedure for exiting the Avaya IP Agent application.

Steps

To exit Avaya IP Agent and log out of the Avaya communication server:

1.After you have logged out as an agent, select File > Exit from the main window.

The Avaya IP Agent main window closes and your extension is logged out of the Avaya communication server.

Using alternate user interfaces

This section provides information and procedures for the alternate user interfaces that are available in Avaya IP Agent.

In many contact center environments, agents use many different applications simultaneously. This can lead to overlapped application windows on the Windows desktop. This can cause difficulties in accessing or using the necessary application windows quickly and efficiently. To help overcome this problem, Avaya IP Agent provides three alternate user interfaces that use much less space on the Windows desktop than the default main window. The following figure compares interface size:

Default main window Alternate user interface example

52 Avaya IP Agent Installation and User Guide for Citrix June 2007