Contents |
|
|
ACD Agent panel | 124 | |
Call Handling panel | 125 | |
Call History panel | 126 | |
Call Information Display panel | 127 | |
User Interface Options panel | 128 | |
External Number Format panel | 129 | |
Event Logging panel | 130 | |
Voice Message Number panel | 131 | |
Feature Access panel | 132 | |
Login Settings dialog box | 133 | |
Login tab | 134 | |
Call Server tab | 135 | |
Audio tab | 136 | |
Emergency tab | 137 | |
Advanced tab | 138 | |
| Audio Port Range Administration | 138 |
Volume and Ringer Settings dialog box | 140 | |
Appendix A: Shortcut keys | 141 | |
Shortcut key functions | 141 | |
Call features | 141 | |
Agent features | 142 | |
Avaya IP Agent features | 142 | |
Windows features | 143 | |
Appendix B: Language support | 145 | |
Untranslated components | 145 | |
Supported languages for Avaya IP Agent | 145 | |
Appendix C: Troubleshooting | 147 | |
Diagnostic log files | 147 | |
Login | 148 | |
Making and receiving calls | 150 | |
Other | 152 | |
Alternative solution possibilities | 154 | |
Glossary | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 155 |
Index | . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | 165 |
8 Avaya IP Agent Installation and User Guide for Citrix | June 2007 |
