Telecommuter configurations
Before you begin
Before configuring station settings on the Avaya communication server, you should have completed the procedures in Ensuring compatibility on page 23 to verify that your Avaya communication server supports Avaya IP Agent and Feature Access Codes.
To change settings on the Avaya communication server, you must have a user ID with the proper administrative permissions.
If the station has not yet been created, you must create it using the add station command on the Avaya communication server.
Steps for configuring Telecommuter station settings
To change station settings to support the Telecommuter configuration:
1.Log in to the Station Administration Terminal (SAT) on the Avaya communication server.
2.Enter change station XXXXX where XXXXX is the number of the station to be used with Avaya IP Agent.
The Avaya communication server displays the change station form for the specified station.
3.In the Type field, enter the type of telephone that Avaya IP Agent will emulate.
Avaya recommends using one of the following telephone types because of the number of features available and the ability to display 80 characters for contact center or call information:
●8434D
●606A1
Avaya IP Agent Installation and User Guide for Citrix | June 2007 25 |
